Brianna Guevara

• Maintained up-to-date records of employee information in ADP system.
• Provided guidance regarding talent management, payroll, FMLA and benefits.
• Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Handled new-hire orientation and basic recruiting tasks for talent identification.
• Participated in career fairs, screened resumes, and conducted interviews to cultivate a diverse candidate pool and enrich company culture.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Drove all HR metrics including but not limited to I9/termination compliance, retention, team stabilization, training, terminations, and succession plans.
• Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
• Currently developing training initiatives tailored to address specific skill gaps within the workforce, improving overall productivity levels and enhance company culture.
• Collaborated with safety director and participated in safety committee to assess workplace hazards and improve safety amongst the division.

• Oversee $3-5 million volume store with 20+ associates
• Managed store associates in fast-paced environment through proactive communication and constructive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Facilitated hiring, training and mentoring new associates.
• Monitored and approved regular payroll submissions for employees.
• Set effective store schedules based on forecasted traffic levels, individual employee knowledge, and service requirements.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments.
• Upheld and communicated store programs, standards, and policies to employees.

• Fostered positive employee relationships through communication, training and development coaching.
• Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
• Delegated daily tasks to team members to optimize group productivity.
• Monitored team progress and enforced deadlines.

• Developed and coached team members in order to drive positive team culture, stabilization, and business ownership.
• Operated as an open-door policy leader by fostering relationships, ensuring the team is heard, bridging the gap to available resources, and quickly resolving grievances.
• Managed the talent acquisition process from start to finish – including coaching and developing leaders on stabilization of team.
• Assisted in facilitating investigations, performance management of team members and team leaders, and corrective actions in order to ensure adherence to company and state/federal policies.
• Drove all HR metrics including but not limited to I9/termination compliance, retention, team stabilization, training, terminations, and succession plans.

• Review metrics in order to reach sales and loyalty goals.

• Train consultants in product knowledge, building the basket, and customer loyalty.

• Provide support to Beauty Manager in daily business processes.

• Foster genuine client relationships in order to grow sales and provide client with their product desires.

• Deliver monthly and weekly agendas in order to implement a culture of consistent learning with associates.