Brianna Guillen
Riverside
Summary
Motivated and personable professional with strong customer service and administrative experience seeking a Leasing Agent position. Proven ability to assist clients, manage documentation, and support office operations. Bilingual in English and Spanish, with excellent communication, organization, and multitasking skills.
Overview
4
4
years of professional experience
Work History
Riverside Police Department Intern
Riverside Police Department
05.2023 - Current
- Supported office staff with administrative tasks including document preparation, proofreading, and data entry.
- Managed logistics for meetings and events, including scheduling and setup.
- Created professional charts, graphs, and presentations for departmental use.
- Assisted with research and internal communications to support team efficiency.
Part Time Cashier
My Hero Subs
10.2023 - Current
- Delivered friendly, professional service while processing transactions.
- Resolved customer concerns and inquiries in a fast-paced setting.
- Maintained organization and inventory accuracy in front-of-house operations.
Customer Service Team Member
WSS
11.2022 - 05.2023
- Provided product recommendations and guided customers through purchases.
- Handled returns and exchanges with care to ensure customer satisfaction.
- Supported sales goals and maintained clean, organized displays.
Cashier
McDonalds
12.2021 - 06.2022
- Ensured quality customer experiences through fast, friendly service.
- Maintained cleanliness, food safety, and product displays.
- Collaborated with team members to meet operational goals.
Education
Master of Criminal Justice - Law
Riverside Community College
Riverside, CA07-2028
Diploma - undefined
John W North High School
Riverside, CA05.2023
Skills
- Bilingual: English & Spanish
- Customer Service & Conflict Resolution
- Office Administration & Filing
- Appointment Scheduling & Coordination
- Point-of-Sale (POS) & Cash Handling
- Microsoft Office (Word, Excel, PowerPoint)
- Organization & Attention to Detail
- CPR & Stop the Bleed Certified
- Punctual & Reliable
Timeline
Part Time Cashier
My Hero Subs
10.2023 - Current
Riverside Police Department Intern
Riverside Police Department
05.2023 - Current
Customer Service Team Member
WSS
11.2022 - 05.2023
Cashier
McDonalds
12.2021 - 06.2022
Diploma - undefined
John W North High School
Master of Criminal Justice - Law
Riverside Community College
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