Brianna Guydon
Smyrna,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant | Claims Reconciliation
Feltz Therapy Services
01.2023 - Current
- Achieved timely resolution of claim issues through effective communication with insurance carriers and healthcare providers.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and other applicable regulations in all aspects of role.
- Monitored and updated claims statuses for over 14 different insurance companies in claims processing system.
- Generated reports on medical claims processing activities and results.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors when scheduled in-office.
Early Childhood Educator
Lancaster Christian Academy Early Learning Center
07.2021 - 10.2021
- Managed and maintained classroom of 8 to 16 students between ages of 2 and 4 years old.
- Cultivated individualized education plans for each child according to state's developmental standards.
- Created genuine, functional, and successful relationships with each students' parental unit in order to ensure student success.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Participated in various trainings and professional development opportunities to continue learning.
- Crafted fun, engaging, and age-appropriate activities through music, art, dance, and play.
- Cultivated safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Administrative Assistant
Lancaster Christian Academy Early Learning Center
05.2021 - 07.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for confidential student information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Contributed to safe campus environment by assisting in implementation of safety protocols, monitoring visitor access, and reporting concerns promptly to Director.
- Developed creative design for print materials and emails to be sent to parents and teachers.
Volunteer Worship Leader/Assistant Director
Bethel Community Church
09.2020 - 03.2021
- Performed as versatile vocalist and instrumentalist to support inspirational worship services.
- Collaborated with pastors and ministry leaders to develop cohesive and spiritually enriching worship experiences.
- Maintained comprehensive music library, ensuring all necessary sheet music, chord charts, and lyrics were readily available for rehearsals and services.
- Developed vibrant volunteer worship team of over ten members by providing ongoing mentorship, training, and support for team members.
- Streamlined rehearsal processes, resulting in increased efficiency and improved performance quality during services.
Student Grant Assistant
Middle Tennessee State University
01.2019 - 09.2020
- Worked cooperatively with federal Office on Violence Against Women and their technical assistance providers in development and implementation of $300,000 grant activities.
- Collaborated with Murfreesboro community and other campus departments to design effective, on-campus gender-based violence education and prevention programs.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Created memorable educational materials for training purposes that effectively conveyed complex concepts in easily digestible formats, including social media.
- Assisted in planning, execution, and evaluation of preventative programs including but not limited to: #MTBaeWatch, Consent Week, Walk a Mile in Her Shoes, and Escalation Workshops/Campaigns.
Assistant Instructor
Stewarts Creek High School Fine Arts Academy
06.2018 - 07.2019
- Responsible for choosing age-appropriate and edifying material for students to perform that would strengthen them as artists and people.
- Created and executed lesson plans for several elementary-level classes that evaluated their skill levels and appropriately challenged them according to those results.
- Trained and managed over 15 camp counselors in order to best serve students and academy core values.
- Developed strong relationships with parents through open communication channels, supporting student growth beyond camp day.
- Assisted in creating shift schedules and managing break times for students and counselors.
Education
Bachelor's of Education - Theatre Education
Middle Tennessee State University
Murfreesboro, TNSkills
- Customer Service
- Data Entry
- Computer Skills
- Strong Problem Solver
- Office Administration
- Documentation and Recordkeeping
- Meticulous attention to detail
- Social Media
Timeline
Administrative Assistant | Claims Reconciliation
Feltz Therapy Services
01.2023 - Current
Early Childhood Educator
Lancaster Christian Academy Early Learning Center
07.2021 - 10.2021
Administrative Assistant
Lancaster Christian Academy Early Learning Center
05.2021 - 07.2021
Volunteer Worship Leader/Assistant Director
Bethel Community Church
09.2020 - 03.2021
Student Grant Assistant
Middle Tennessee State University
01.2019 - 09.2020
Assistant Instructor
Stewarts Creek High School Fine Arts Academy
06.2018 - 07.2019
Bachelor's of Education - Theatre Education
Middle Tennessee State University
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