Brianna Hales
Summary
Dedicated Clerical Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Clerical Office Assistant
Southgate Parks & Recreation
12.2021 - 08.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Collaborated with various departments to complete assigned tasks.
Server
Arnaldo's Banquet Center
04.2019 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
Southgate Anderson High School
Southgate, MI06.2023
Skills
- Verbal and Written Communication
- Supply Stocking
- Sorting and Labeling
- Maintenance Requirements
- Front Office Management
- Anticipating Guest Needs
- Cleaning and Sanitizing
- Cash Handling
- RecPro
- Daysmart
References:
- Julie Goddard, Supervisor
(734) 258-3032, Jgoddard@southgatemi.gov
- Shelby Bell, Coworker
(734) 231-0050, Sbell@southgatemi.gov
- Tricia, Family Friend
(734) 286-4763
Timeline
Clerical Office Assistant
Southgate Parks & Recreation
12.2021 - 08.2023
Server
Arnaldo's Banquet Center
04.2019 - 10.2021
High School Diploma -
Southgate Anderson High School
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