Brianna Harford
Brooklyn,NY
Summary
Dedicated professional with experience at Little Scholars Academy, excelling in early childhood education and health and safety. Proven ability to create engaging learning environments and enhance children's social skills through innovative activities. Skilled in cleaning and sanitizing, ensuring a safe space for children while providing nurturing care and support for their emotional well-being.
Childcare professional with hands-on experience in creating safe and nurturing environment for children. Strong focus on teamwork and achieving results, ensuring reliability and adaptability to changing needs. Skilled in child supervision, activity planning, and effective communication with both children and parents. Known for fostering positive relationships and maintaining high standards in all tasks.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Daycare Assistant
Little Scholars Academy
01.2023 - 02.2025
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Created engaging sensory-based activities that stimulated cognitive development in young learners.
- Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
- Provided nutritious meals and snacks to promote healthy eating habits among children.
- Enhanced children's social skills by organizing group activities.
Sales Associate
Petco Animal Supplies Stores Inc.
11.2016 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Aspirations Diploma Plus High School
Brooklyn, NYSkills
- Cleaning and sanitizing
- Infant care
- Health and safety
- Early childhood education
Accomplishments
- Supervised team of 10 staff members.
- Awarded “Employee of the Month” in 2017.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Increased productivity 70% by implementing several process improvements.
Languages
English
Native or Bilingual
Timeline
Daycare Assistant
Little Scholars Academy
01.2023 - 02.2025
Sales Associate
Petco Animal Supplies Stores Inc.
11.2016 - 01.2019
Aspirations Diploma Plus High School
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