Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Harrison

Pittsburg,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Dasher

DoorDash
Mount Pleasant, TX
08.2023 - Current
  • Ensured proper handling of food items throughout the entire delivery process.
  • Presented customers with bills and receipts to collect payment for delivered food.
  • Stayed updated on current promotions offered by partner restaurants so that customers can be informed accordingly.
  • Resolved customers' complaints regarding products or services.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Managed time efficiently by balancing multiple deliveries simultaneously while meeting deadlines.
  • Adhered to company policies and procedures when delivering food orders.
  • Provided friendly customer service while interacting with customers during deliveries.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
  • Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.

Cashier

Just A Dollar
Mount Pleasant, Tx, TX
06.2013 - 10.2013
  • Greeted customers and answered any questions they had about the store's products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Accepted cash and credit card payments, issued receipts and provided change.

Medical Aide

Southern Wind Manor
Pittsburg, TX
03.2013 - 06.2013
  • Greeted, guided and offered assistance to patients and visitors.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Supported nursing staff in day-to-day operations.
  • Built strong and trusting rapport with clients and loved ones.
  • Restocked supplies and cleaned equipment between patients.
  • Maintained cleanliness of work area according to safety protocols.
  • Attended training to validate or refresh basic professional skills.
  • Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
  • Monitored health and well-being of clients and reported significant health changes.
  • Took vital signs such as pulse rate, temperature, blood pressure and weight of patients.
  • Observed any changes in patient's condition or behavior and reported it immediately to the doctor or nurse.

CNA

Legend Oaks Healthcare and Rehabilitation
Gladewater, TX
08.2012 - 03.2013
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

CNA

Mission Mannor
Mt. Vernon, TX
02.2011 - 03.2012
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Used mobility devices to transport patients.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Cashier

Corner Express
Pittsburg, TX
04.2010 - 10.2010
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Checked personal identifications during alcohol and tobacco sales.
  • Ensured compliance with all safety regulations within the store environment.
  • Answered phone calls to assist customers with questions and orders.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.

Education

High School Diploma -

Pittsburg High School
Pittsburg, TX
05-2009

Skills

  • Customer Assistance
  • Payment Processing
  • Cash Register Operation
  • ID Verification
  • Customer Service
  • Time Management Skills
  • Cleaning and Sanitizing
  • Written and Verbal Communication
  • Food Safety Understanding
  • Customer Communication

Timeline

Dasher

DoorDash
08.2023 - Current

Cashier

Just A Dollar
06.2013 - 10.2013

Medical Aide

Southern Wind Manor
03.2013 - 06.2013

CNA

Legend Oaks Healthcare and Rehabilitation
08.2012 - 03.2013

CNA

Mission Mannor
02.2011 - 03.2012

Cashier

Corner Express
04.2010 - 10.2010

High School Diploma -

Pittsburg High School
Brianna Harrison