Brianna Heller
Colonia
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant Student
GS Dental Academy
06.2022 - 12.2022
- Prepared and sterilized dental instruments and equipment.
- Prepared patient x-rays and images for dentist review as needed.
- Prepared examination rooms for each patient visit, ensuring all necessary equipment was sterilized and ready for use.
- Assisted in creating dental impressions used for diagnostics, cleanings, extractions, implants, sealants, resin fill in, periodontal gum planning, crown prep and inserts.
- Monitored patient comfort and safety during dental procedures.
Sales Associate
Bath & Body Works
08.2021 - 11.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Coordinator
Home Goods
10.2019 - 08.2021
- Communicated direction to sales associates with the goal of creating clean, organized, well maintained visual merchandise.
- Collaborated with management regarding daily sales goals and quotas, communicating progress of sales associates and action planning to meet company goals.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Enhanced product presentation and promotional material displays, working alongside associates.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Education
Dental Assisting -
GS Dental Academy
Springfield, NJ12.2022
High School Diploma -
Colonia High School
Colonia, NJ06.2019
Cosmetology -
Piscataway VoTech
Piscataway, NJ06.2019
Skills
- Problem Solving
- Communication
- Active Listening
- Microsoft Office
- Financial Handling
- Program Coordination
- Team Engagement
- Infection Control Proficiency
- Sterilization Techniques
- Dental Hygiene Care Planning
- Radiography
- Dental Procedural Preparation
Certification
- Barbicide Certification | May 2020
- CPR | HSI/American Safety & Health Institute | October 2022
- Infection Control | American Red Cross Association | November 2022
Timeline
Dental Assistant Student
GS Dental Academy
06.2022 - 12.2022
Sales Associate
Bath & Body Works
08.2021 - 11.2022
Coordinator
Home Goods
10.2019 - 08.2021
Dental Assisting -
GS Dental Academy
High School Diploma -
Colonia High School
Cosmetology -
Piscataway VoTech
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