Summary
Overview
Work History
Education
Skills
Personal Interests
Timeline
Generic

Brianna Herbert

Summary

Proven ability to enhance customer experiences and solve complex problems, honed at Sanatoga Court. Excelled in time management and verbal communication, significantly improving client wellness and safety. Skilled in both personal care and administrative tasks, demonstrating a versatile skill set that includes customer assistance and effective problem-solving.

Overview

5
5
years of professional experience

Work History

Floor Supervisor

Finish Line
10.2023 - Current
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
  • Increased repeat business through exceptional customer service skills that cultivated long-term buyer relationships.

Personal Care Assistant

Sanatoga Court
04.2023 - 09.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Dog Bather/Front Desk Receptionist

The Dog House
06.2021 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Completed all tasks in compliance with company policies and procedures.

Court Monitor

SkyZone
08.2019 - 03.2020
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Monitored participation in recreational activities to provide assistance to participants.

Education

No Degree - Liberal Arts And General Studies

Bloomsburg University of Pennsylvania
Bloomsburg, PA

High School Diploma -

Pottsgrove Senior High School
Pottstown, PA
06.2021

Skills

  • Customer Assistance
  • Time Management
  • Verbal and Written Communication
  • Complex Problem-Solving

Personal Interests

I am a hard working individual eager to learn new skills. In my spare time, I enjoy being active, going to the beach and spending time with my family and friends.

Timeline

Floor Supervisor

Finish Line
10.2023 - Current

Personal Care Assistant

Sanatoga Court
04.2023 - 09.2023

Dog Bather/Front Desk Receptionist

The Dog House
06.2021 - 02.2023

Court Monitor

SkyZone
08.2019 - 03.2020

No Degree - Liberal Arts And General Studies

Bloomsburg University of Pennsylvania

High School Diploma -

Pottsgrove Senior High School

Similar Profiles

CREATE PROFILE
Brianna Herbert