Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Herre

Roy,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

GS 4 Clerk

International Revenue Service
09.2022 - Current
  • Performs a limited number of administrative tasks using an automated system which involves assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; timekeeping; and performing other support activity
  • Assists in preparing and maintaining regular production/inventory reports using established formats and sources of data applicable to the program, functional, or organizational reporting requirements
  • Prepares special reports as directed
  • Reviews documents for specific requirements necessary for processing
  • Processes current year and/or prior year individual and/or business returns and related information.

GS 3 Mail Clerk

International Revenue Service
06.2021 - 09.2022
  • Processed and organized incoming mail for distribution to appropriate departments.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Maintained accurate records of incoming and outgoing mail for reliable reference.
  • Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
  • Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
  • Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
  • Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
  • Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Pathway Student Internship

International Revenue Service
03.2021 - 06.2021
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Sorted, organized, and maintained files.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Provided clerical support, addressing routine, and special requirements.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Team Trainer

Arby’s
09.2020 - 02.2021
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Trained new employees in specific job requirements.
  • Cross-trained existing employees to maximize team agility and performance.
  • Demonstrated new products, procedures and techniques to employees.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Mentored junior employees to improve performance, food safety, and customer service.

Aid

Teacher’s Aid
08.2018 - 09.2020
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Followed all food safety regulations while preparing meals for patients.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.

Nanny

Brianna’s Babysitting
08.2018 - 09.2020
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Engaged with children on age-appropriate level.
  • Assisted children with homework assignments and special projects across different subjects.
  • Administered basic first-aid and medication in emergency situations.

Education

Utah Online School
St. George, UT
05.2021

Skills

  • Problem Solving
  • Critical Thinking
  • Communication
  • Organized
  • Emotional Intelligence
  • Adaptable and Flexible
  • Bookkeeping
  • Administrative Support
  • File Maintenance
  • Research
  • Correspondence Writing
  • Quality Control
  • Spreadsheet Development
  • Mail Handling
  • Quality Management

Timeline

GS 4 Clerk

International Revenue Service
09.2022 - Current

GS 3 Mail Clerk

International Revenue Service
06.2021 - 09.2022

Pathway Student Internship

International Revenue Service
03.2021 - 06.2021

Team Trainer

Arby’s
09.2020 - 02.2021

Aid

Teacher’s Aid
08.2018 - 09.2020

Nanny

Brianna’s Babysitting
08.2018 - 09.2020

Utah Online School

Similar Profiles

CREATE PROFILE
Brianna Herre