Brianna Herrera
Saginaw,MI
Summary
Flexible and self-motivated professional with experience in law enforcement, caregiving, and retail environments. Demonstrates strong interpersonal, problem-solving, and conflict-resolution skills, with the ability to adapt quickly to changing situations. Known for maintaining high standards of integrity, safety, and professionalism while delivering dependable service and support. Reliable team player with a strong work ethic and a commitment to continuous learning and excellence.
Overview
4
4
years of professional experience
Work History
State Police
Michigan State Police
11.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
Educator
Lululemon
09.2023 - 11.2025
- Participated in training sessions to learn about new products and sales techniques.
- Engaged with customers to build rapport, enhancing overall service quality.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Addressed customer inquiries and resolved issues with professionalism and empathy.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Caregiver
Kennedy Care
08.2024 - 10.2024
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Developed personalized care plans based on individual needs and preferences.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Facilitated communication between clients, families, and medical staff to enhance care coordination.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Transported clients to and from medical appointments with safety and efficiency.
Sales Associate
Nike Factory Outlet
08.2021 - 08.2023
- Assisted customers in selecting products and provided detailed product knowledge.
- Processed sales transactions accurately and efficiently using POS systems.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Collaborated with team members to ensure timely restocking of inventory.
- Managed inventory processes using ERP systems to optimize stock levels and reduce waste.
- Assisted in creating standard operating procedures to enhance workflow efficiency.
- Coordinated cross-functional communication between product development and marketing teams.
Education
High School Diploma -
Omni High School
Saginaw, MI05-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Calm under pressure
- Computer skills
- Decision-making
- Excellent communication
- Multitasking Abilities
Timeline
State Police
Michigan State Police
11.2025 - 01.2026
Caregiver
Kennedy Care
08.2024 - 10.2024
Educator
Lululemon
09.2023 - 11.2025
Sales Associate
Nike Factory Outlet
08.2021 - 08.2023
High School Diploma -
Omni High School