Brianna Hichez
Bronx,NY
Summary
Dependable with good supply management, recordkeeping, and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports, and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual, and hardworking. Focused sales management professional experienced in training to achieve maximum potential while generating new business opportunities. Outgoing Volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
NYCEM- Medrite Urgent Care
Generalist
07.2023 - Current
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Assisted in the organization of shelter resources, ensuring efficient distribution of clothing and supplies to those in need.
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
- Created a sense of community within the shelter by fostering a supportive and inclusive environment for all guests.
- Organized laundry facilities'' schedules ensuring proper hygiene practices were maintained throughout the premises.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter's operations.
- Facilitated workshops on topics such as job readiness, financial management, and self-care for personal growth among shelter guests.
- Contributed to increased guest satisfaction by maintaining clean and organized facilities.
- Improved safety at the shelter by vigilantly monitoring daily activities and addressing any conflicts that arose.
- Conducted intake interviews for new arrivals while maintaining accurate records of guest information in compliance with privacy regulations.
Sales Lead Manager
ALDO
10.2019 - 05.2023
- Greeted and assisted customers with purchases and sales inquiries
- Helping customers on the sales floor and recommending merchandise to customers based on their needs and preference
- Contribute to a team's success by exceeding sales goals
- Organized Displays and stocked merchandise on shelves
- Engage with customers in a sincere and friendly manner
- Responsible for completing transactions via cash register in high-volume Bronx locations
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Boosted sales revenue by implementing effective lead-generation strategies and nurturing client relationships.
- Completed opening and closing paperwork, and made and delivered deposits
- Handed bank deposits, and store paperwork as well as customer complaints and concerns.
- Boosted sales revenue by implementing effective lead-generation strategies and nurturing client relationships.
- Attended weekly meetings to discuss and optimize strategies.
Sales Lead Manager
CALL IT SPRING
10.2020 - 01.2021
- Maintained organized, presentable merchandise to drive continuous sales
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Trained and developed new sales team associates in products, selling techniques, and company procedures
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Operate a cash register for cash and credit card transactions
- Engage with customers in a sincere and friendly manner
- Performed opening and closing procedures
- Completed opening and closing paperwork, and made and delivered deposits.
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Boosted sales revenue by implementing effective lead-generation strategies and nurturing client relationships.
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into the best remedy.
Clerical
Manhattan Gastroenterology
06.2017 - 08.2017
- Improved office efficiency by streamlining filing systems and organizing document storage.
- Enhanced communication within the team by maintaining accurate calendars and scheduling meetings as needed.
- Interacted with customers by phone, email, or in person to provide information.
- Reduced errors in data entry tasks by implementing a thorough proofreading process before submitting documents.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through phone and email correspondence.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
Education
Radiologic Technology
Bronx Community College of The City University of New York
The Bronx, NY05.2027
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.2019
Skills
- Communication Skills
- Costumer Skills
- Time Management Skills
- Problem-Solving Skills
- Organization Skills
- Leadership Skills
- Active listening Skills
- Documentation Skills
- Medical RecordKeeping
- Direct Patient Care
- Decision Making Skills
- Computer Skills
- Teamwork Skills
References
REFERENCE AVAILABLE UPON REQUEST.
Certification
Phlebotomy Technician Certificate 09/2021
BASIC LIFE SUPPORT (BLS) American Heart Association 2021
Timeline
NYCEM- Medrite Urgent Care
Generalist
07.2023 - Current
Sales Lead Manager
CALL IT SPRING
10.2020 - 01.2021
Sales Lead Manager
ALDO
10.2019 - 05.2023
Clerical
Manhattan Gastroenterology
06.2017 - 08.2017
Radiologic Technology
Bronx Community College of The City University of New York
High School Diploma -
Herbert H Lehman High School
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