Brianna Hitimana
Nashville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Skyport Hospitality
08.2023 - Current
- Checked guests' identification before serving alcoholic beverages.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Opryland Hotel
02.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Antioch High School
Antioch, TNAssociate of Arts - Psychology
Nashville State Community College
Nashville, TNSkills
- Hospitality service expertise
- Memory retention
- Dining area maintenance
- Food and Beverage Service
Timeline
Server/Bartender
Skyport Hospitality
08.2023 - Current
Server
Opryland Hotel
02.2022 - 08.2023
High School Diploma -
Antioch High School
Associate of Arts - Psychology
Nashville State Community College
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