Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Hofer

Grand Junction,CO

Summary

Precise Accounts Receivable Manager offering strength in account reconciliation and invoice collections. Superb communication skills with outstanding ability to address delinquent payments with tact and diplomacy. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance.

Overview

22
22
years of professional experience

Work History

Purchasing Manager

Reynolds Polymer Technology, Inc.
01.2023 - Current
  • Purchased new products and oversaw inventory stocking and availability.
  • Sourced vendors, built relationships, and negotiated prices.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Implemented policies to reduce cost and eliminate waste.
  • Generated reports, documents and analysis in Global Shop Solutions and Sage for senior management review and approval.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.

CONTRACT & COLLECTIONS MANAGER

Reynolds Polymer Technology, Inc.
11.2016 - 01.2023
  • Oversee invoice processing, credit memos and payment processing, recurring billing, and payment risk in a manufacturing setting.
  • Review signed contracts and prepare billing schedules.
  • Successfully implemented new technologies and process in new ERP system.
  • Reconcile vendor statements and handled payment complaints or discrepancies along with researching accounts and completed due diligence to resolve collection problems.
  • Train and mentor new employees on collection methods, performance management and documentation requirements.
  • Create SOP's for AR Department, contract review, bonding, letters of credit, and project insurance requirements.
  • Oversee AR for both U.S. and Thailand facilities
  • Work closely with VP of Finance to monitor and forecast cash on a weekly and monthly basis
  • Create daily and weekly cash reports for accounting management.
  • Reconcile discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
  • Review, research and correct discrepancies and customer concerns.

REGISTRATION MANAGER

Mesa County Workforce Center
11.2015 - 05.2016
  • Identified/created job opportunities for participants and match qualified participants with employment opportunities.
  • Responsible for developing relationships with employers, successfully placing participants into jobs and providing ongoing retention services and support to both employer and participant.
  • Developed specific job opportunities that match participants’ skills, work experience, training and interests.
  • Maintained relationships with existing employers and establishes relationships with new employers.
  • Pre-planned development activities to ensure identification of opportunities to meet contractual obligations.
  • Documented consistently and accurately, all participant and employer contact, activities and outcomes.
  • Acted as liaison among employers, WFC programs and WFC partners.
  • Scheduled daily prospecting/cold calls and face-to-face meetings with employers.

BUSINESS DEVELOPMENT REPRESENTATIVE

Mesa County Workforce Center
08.2011 - 12.2014
  • Provided employment and business services to local and regional businesses as well as economic and workforce development support using human resource management and employment practices.
  • Networked among local business and community organizations to develop leads and generate business.
  • Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
  • Provided employer account management; collected pertinent information regarding job openings; posted openings in state computer program.
  • Delivered employment counseling and case management as needed.
  • Planned, organized and implemented job fairs, hiring events, workshops, and round tables to identify and/or address needs of business.
  • Collaborated with community partners to develop and sustain workforce and economic development focused partnerships.

SPECIAL PROJECTS & REGISTRATION MANAGER

Colorado Mesa University
07.2008 - 03.2011
  • Lead and developed central customer service program for student services and served as campus-wide coordinator for imaging initiatives.
  • Coordinated projects to enhance customer service through improving effectiveness/efficiency in current processes.
  • Managed graduation and registration enrollment services.
  • Hired, trained, and supervised 25 student employees for frontline customer service.
  • Served on University Committees.
  • Responsible for maintenance, disposal and imaging of all Academic Records.
  • Oversaw student Veteran registration activities.
  • Maintained Registrar’s Office Web Site.

NEW ACCOUNTS REPRESENTATIVE

FirstBank
06.2002 - 09.2004
  • Ensured all new customers were introduced to FirstBank with appropriate account and product packages that met customer's specific needs.
  • Developed and maintained account relationships with current customers and resolved customer problems by providing solutions through quality service and product knowledge.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Approached prospective clients through cold calling and emails to meet sales targets.
  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.

Education

Bachelor of Business Administration - Management

Colorado Mesa University
Grand Junction, CO
2002

Skills

  • Adaptability and multi-tasking with great attention to detail
  • Conflict resolution
  • Team building
  • Creative problem solving
  • Customer accounts management
  • General ledger
  • Payment collection
  • Advanced Sage, Microsoft Office Suite and Global Shop Solutions knowledge
  • Accounts receivable management
  • Quantitative and reconciliation
  • Statement preparation
  • Process implementation

Timeline

Purchasing Manager

Reynolds Polymer Technology, Inc.
01.2023 - Current

CONTRACT & COLLECTIONS MANAGER

Reynolds Polymer Technology, Inc.
11.2016 - 01.2023

REGISTRATION MANAGER

Mesa County Workforce Center
11.2015 - 05.2016

BUSINESS DEVELOPMENT REPRESENTATIVE

Mesa County Workforce Center
08.2011 - 12.2014

SPECIAL PROJECTS & REGISTRATION MANAGER

Colorado Mesa University
07.2008 - 03.2011

NEW ACCOUNTS REPRESENTATIVE

FirstBank
06.2002 - 09.2004

Bachelor of Business Administration - Management

Colorado Mesa University

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Brianna Hofer