Brianna Holmes
Myrtle Beach,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
The Coffee Can
Myrtle Beach, SC
02.2024 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Server
DIVINE DINING GROUP
Myrtle Beach, SC
03.2023 - Current
- Provided excellent customer service, handled payment transactions efficiently, and ensured table cleanliness at all times.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
Starbucks Barista
Starbucks at Brittain Resorts & Hotels
Myrtle Beach, SC
08.2023 - 03.2024
- Achieved excellent customer satisfaction by effectively managing order processing, beverage preparation, transaction handling, cleaning responsibilities while staying updated on all Starbucks products
- Assisted with catering orders for corporate clients or private parties upon request.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Starbucks Barista
Starbucks
Myrtle Beach, SC
06.2022 - 04.2023
- Managed customer service duties which involved order processing, coffee and tea beverage preparation, transaction handling maintaining cleanliness standards alongside up-to-date knowledge of Starbucks products
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Stocked shelves with ingredients needed to make coffee drinks.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Brand Ambassador/Sales Associate
American Eagle Outfitters
Myrtle Beach, SC
05.2021 - 03.2022
- Engaged customers and represented brand image at American Eagle, while actively participating in promotions, events, and social media presence.
- Provided customer service support during promotional events or when needed.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Employed basic selling techniques to engage with customers.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
Hostess
Myrtle Beach Bowl
Myrtle Beach, SC
01.2019 - 05.2021
- Provided positive customer experience by welcoming guests, assisting with lane assignments, and managing reservations/events; processed payments, promoted specials, ensured operational efficiency, and enforced safety rules.
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided excellent customer service by addressing customer needs promptly.
- Handled cash payments and reconciled daily transactions accurately.
- Checked identification of customers prior to serving alcoholic beverages.
Education
High school diploma -
Academy For Arts/Science/Techn
06.2023
Skills
- Barista Experience
- POS
- Cashiering
- Sales Support
- Host/Hostess
- Events Management
- Coffee Experience
- Cash Handling
- Leadership
- Event Planning
- Public Relations
- Food Handling
- Microsoft Office
- Merchandising
- Salesforce
- Serving Experience
- Social Media Management
Certification
- OSHA 10
- Adobe Photoshop
- Adobe Premiere Pro
Timeline
Barista
The Coffee Can
02.2024 - Current
Starbucks Barista
Starbucks at Brittain Resorts & Hotels
08.2023 - 03.2024
Server
DIVINE DINING GROUP
03.2023 - Current
Starbucks Barista
Starbucks
06.2022 - 04.2023
Brand Ambassador/Sales Associate
American Eagle Outfitters
05.2021 - 03.2022
Hostess
Myrtle Beach Bowl
01.2019 - 05.2021
High school diploma -
Academy For Arts/Science/Techn
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