Brianna Holt
Peoria,IL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, setting up displays to brand standard, training and scheduling, loss prevention, inventory, and results driven leadership. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Front Desk Agent/Supervisor
Four Points by Sheraton
Peoria , IL
06.2022 - Current
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Processed payments accurately and efficiently.
- Collaborated with colleagues to ensure smooth operations of front desk area.
Brand Operations Manager
Victoria Secret
Peoria , IL
08.2021 - 02.2024
- Provided leadership and direction regarding branding standards, guidelines, policies, and procedures.
- Established metrics for measuring the success of branding efforts including website traffic analytics, ROI tracking.
- Oversaw and developed strategic marketing and promotional plans for new product roll-outs.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Assistant Store Manager
Shoe Carnival
Peoria, IL
11.2020 - 12.2021
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Education
High School Diploma -
Richwood High School
Peoria, IL05-2020
Timeline
Front Desk Agent/Supervisor
Four Points by Sheraton
06.2022 - Current
Brand Operations Manager
Victoria Secret
08.2021 - 02.2024
Assistant Store Manager
Shoe Carnival
11.2020 - 12.2021
High School Diploma -
Richwood High School
Similar Profiles
Karelys Cruz VerdejoKarelys Cruz Verdejo
Food Server at Four Points by SheratonFood Server at Four Points by Sheraton
VANESSA MORALESVANESSA MORALES
Front Desk Assistant at Four Points By SheratonFront Desk Assistant at Four Points By Sheraton
Christin WinebrennerChristin Winebrenner
Front Desk Agent at Four Points by SheratonFront Desk Agent at Four Points by Sheraton
CHANEL EDWARDSCHANEL EDWARDS
Night Audit Clerk at Four Points by SheratonNight Audit Clerk at Four Points by Sheraton
Heather NorfleetHeather Norfleet
Elementary Teacher at Franklin Primary SchoolElementary Teacher at Franklin Primary School