BRIANNA HUDDLE

Omaha,NE

Summary

Energetic, dependable, and focused customer service professional who excels at prioritizing, multitasking, and delivering high quality results. Seeking a career with a reputed company, which will allow for the opportunity to advance my skills and contribute to the success of the company.

Overview

years of professional experience

Work History

General Manager

West Omaha Cryotherapy

07.2017 - 02.2023

Increased overall company efficiency by streamlining operations and implementing innovative scheduling and inventory systems.
Assisted with and executed strategic plans for business growth and expansion, resulting in increased revenue year over year.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Created, tracked, and analyzed social media and online marketing initiatives.
Revamped company website and improved online advertising campaigns to attract new customers and promote business.
Maintained professional, organized, and safe environment for employees and patrons.
Improved employee performance by designing and implementing effective training programs.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

EVENT SALES ASSISTANT

DAVE & BUSTER'S

10.2014 - 07.2017

Preformed general office duties such as faxing, filing, mailing, etc
Responded to all customer inquiries in a timely manner
Created proposals and contracts for prospective clients
Followed up on signatures and deposits for all upcoming events
Lead weekly meetings to discuss staffing, event set ups, and menu choices with management team
Trained new sales team employees
Generated weekly, monthly, and annual sales reports and projections
Attended trade shows and networking events to promote store and help create successful business relationships.

BARTENDER

OMAHA TAP HOUSE

10.2012 - 10.2014

Conducted product inventory
Followed recipes to deliver consistent drink quality, control costs, and maximize guest satisfaction
Provided exceptional service to customers by being friendly, knowledgeable, and accommodating
Trained new employees
Managed guest checks, collected cash, and processed credit cards
Exhibited a calm demeanor during periods of high volume to keep store operating smoothly
Routinely supported other areas of the restaurant as requested.

ACCOUNTING CLERK/ADMINISTRATIVE ASSISTANT

J&A RESTORATION

11.2011 - 11.2012

Assisted in all areas of administrative work including data entry, receptionist duties, and file organization
Performed accounts receivable duties including invoicing, cash applications, and discrepancies
Conducted month-end balance sheet reviews and reconciled any variances
Communicated with customers via phone, email, and in person to obtain payments on outstanding accounts or accounts requiring deductibles
Prepared and distributed Payroll for employees
Scheduled and confirmed appointments for team
Composed and drafted all outgoing correspondence and reports.

Education

University of Nebraska At Omaha

Omaha, NE

Skills

Proficiency in Microsoft Office, QuickBooks, and Delphi
Use of all office equipment; multi-line phone, copier, fax machine, etc
Schedule Management
Advertising and Marketing

Knowledgeable in AR/AP
Excellent communication
Strong problem solver
Customer Relationship Management

References

Angel Carney, (402)699-1288
Aaron Broussard, (402)699-1288
Samantha Hansen, (402)889-9932

Timeline