Brianna Hulsey

· Coordinate communication among families, providers, and stakeholders to support service delivery and case continuity

· Oversee case documentation to ensure accuracy, compliance, and adherence to agency and state standards

· Analyze service outcomes and generate reports to identify performance trends and support program improvement

· Maintain confidential client records, including service authorizations, consent forms, and provider correspondence, in Salesforce to ensure compliance and accessibility

· Ensure interdisciplinary teams have accurate, current case information to support service planning and coordination

· Participated in Community Resource Coordination Groups (CRCGs) and Family Team Meetings (FTMs) to facilitate collaborative decision-making and enhance service coordination

· Developed and implemented agency’s first Post Adoption Peer Review to enhance case consultation and improve quality assurance

· Conducted intake assessments to determine family needs, demographics, and service eligibility

· Educated families on services, program processes, and expectations to support informed decision making

· Maintained accurate documentation to ensure coordinated services and program compliance

· Collaborated with families and community providers to facilitate service access and engagement

· Provided crisis intervention and stabilization support for families experiencing behavioral and emotional challenges

· Supervised Family Advocates to ensure quality service delivery and compliance with program standards

· Collaborated with multidisciplinary partners including DFPS, law enforcement, providers, forensic interviewers, and medical professionals to support case management

· Facilitated timely exchange of critical case information to support child safety and service planning

· Supported high risk cases involving abuse, trauma, and active investigations while maintaining strict confidentiality

· Strengthened cross agency partnerships to improve coordination between investigative, legal, and healthcare systems

· Conducted needs assessments and provided direct support to families involved in child abuse investigations

· Partnered with CPS, medical professionals, and law enforcement to coordinate services and promote child safety

· Managed a high volume caseload while maintaining timely, accurate documentation

· Provided crisis intervention, safety planning, and referrals to community and clinical resources

· Conducted investigations of alleged child abuse and neglect through interviews, home visits, collateral contacts, and safety and risk assessments

· Developed and implemented safety plans, coordinated services, and supported protective actions, including placement considerations

· Prepared affidavits and court related documentation, and provided testimony to support legal proceedings

· Maintained accurate, timely documentation and utilized DFPS IMPACT system to manage case information, track investigative activities, and ensure compliance with agency standards.

· Supervised children and adolescents with Type One Diabetes in a residential camp setting, promoting safety, and diabetes management

· Collaborated with medical professionals to support blood glucose monitoring, insulin administration, and individualized treatment plans

· Served as a Camp Sweeney Liaison with Cook Children’s Hospital, providing presentations and educational resources to families regarding Camp Sweeney and diabetes management

· Fostered supportive relationships with campers and families through education, advocacy, and community engagement