Brianna Hurtado Vargas

• Vital Signs Monitoring: Measured and recorded vital signs (blood pressure, temperature, pulse, respiratory rate).
• Patient Assessment: Assisted physicians in patient assessments, documenting observations, and ensuring accurate records of patient conditions were maintained.
• Patient Education: Provided basic education to patients about health conditions, medication instructions, and post-visit care instructions, ensuring clear understanding and compliance.
• Administrative Support: Assisted with patient check-ins, maintaining patient records, and managing patient flow in a fast-paced clinic environment. Demonstrated effective teamwork and communication.

Supervisor: Kathy Machado, Ph. (847)-708-8181; Contact is encouraged. PRN

• Front Desk Management: Managed a busy front desk by greeting visitors, answering phone calls, and directing them to the appropriate departments or individuals, ensuring a positive first impression.
• Customer Service: Provided exceptional service to clients, patients, or guests by answering inquiries, addressing concerns, and ensuring their needs were met in a timely and professional manner.
• Scheduling & Appointment Coordination: Scheduled and confirmed appointments, meetings, and events, ensuring accurate calendar management for staff and clients.
• Administrative Support: Performed general administrative tasks, such as filing, data entry, and managing correspondence, contributing to smooth office operations.
• Communication: Effectively communicated messages and information to staff members and clients via phone, email, or in person, ensuring an efficient and accurate flow of information.
• Multitasking & Prioritization: Managed multiple tasks, including managing incoming calls, assisting walk-in clients, and supporting office staff, all while maintaining a high level of professionalism and efficiency.
• Problem Solving: Assisted with resolving customer complaints or issues in a calm and effective manner, escalating when necessary, and contributing to improved customer satisfaction.

Supervisor: Monika Cartwright, Ph. (773)-414-0109; Contact is encouraged. 20-30 Hours/Week

• Patient care: Assisted patients with daily living activities (ADLs), including bathing, dressing, grooming, feeding, and mobility support, to ensure comfort and dignity.
• Vital Signs Monitoring: Measured and recorded vital signs (e.g., blood pressure, temperature, pulse, respiratory rate), and reported changes to nursing staff, contributing to proactive patient care.
• Companionship & Emotional Support: Provided emotional support and companionship to patients.
• Collaboration: Worked closely with nurses and healthcare professionals to provide patient-centered care and maintain a positive and efficient workflow.

Supervisor: Valerie Villa, Ph. (224)-245-0332; Contact is encouraged. 40 Hours/Week

• Customer Service: Provided excellent customer service by greeting clients, explaining available services, and ensuring satisfaction throughout the car wash process.
• Vehicle Preparation: Assisted customers with pre-wash inspections, including removing debris and preparing vehicles for washing, ensuring proper cleaning techniques for different car types.
• Washing & Detailing: Performed manual and automated washing of vehicles, ensuring high-quality results by paying attention to detail and following safety and cleaning protocols.
• Team Collaboration: Worked effectively as part of a team to meet daily quotas, maintain a clean work environment, and deliver fast, efficient service during busy hours.
• Sales & Upselling: Promoted additional services, such as waxing and detailing, increasing overall sales and customer satisfaction.
• Quality Control: Ensured that all vehicles met company standards before being returned to customers, handling any customer complaints professionally, and offering solutions when needed.
• Maintenance: Maintained car wash equipment, ensuring all machinery was functional and cleaned regularly to prevent downtime.
• Training: Trained new employees, providing guidance on company policies, safety procedures, and best practices to ensure consistent service quality, and team efficiency.

Supervisor: Questar Del Valle, Ph. (708) 297-7931; contact is encouraged. 35 Hours/Week