Summary
Work History
Education
Skills
Timeline
Hi, I’m

Brianna Jackson

Las Vegas,NV
Brianna Jackson

Summary

Proven team collaborator and efficient package handler, adept at warehouse safety and problem-solving, significantly improved package handling efficiency at UPS. Skilled in heavy lifting and maintaining high accuracy in package scanning, consistently enhancing customer satisfaction and operational cost reduction. Demonstrated exceptional customer service, ensuring prompt and accurate delivery.

Work History

UPS

Package Handler
11.2024 - 01.2025

Job overview

  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.

Dunkin’ Donuts

Crew Member
09.2024 - 10.2024

Job overview

  • Handled duties across multiple sections including drive-thru and front desk.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.

Education

Rancho HS
Las Vegas, NV

Diploma from Education
05.2023

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Loading and unloading
  • Stacking packages
  • Sorting packages
  • Label reading
  • Fragile item handling
  • Equipment operation
  • Physical stamina
  • Damage control
  • Package scanning
  • Willing to learn
  • Problem-solving
  • Attention to detail

Timeline

Package Handler

UPS
11.2024 - 01.2025

Crew Member

Dunkin’ Donuts
09.2024 - 10.2024

Rancho HS

Diploma from Education

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Brianna Jackson