Brianna Jackson

Provides exceptional customer service by promptly greeting guests and taking orders

• Handles cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures

• Resolves guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times

• Maintains cleanliness of work areas including dining room floors, tables, chairs, and kitchen equipment

• Demonstrates extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers

• Provided excellent customer service by taking orders accurately and efficiently

• Assisted in training new employees on fountain operation and procedures as well as other positions

• Collaborated with team members to ensure smooth workflow during busy periods

• Resolved customer complaints or concerns promptly and professionally

• Handled cash transactions using a cash register or POS system with accuracy

• Managed a high volume of daily cash transactions with minimal errors, maintaining a balanced cash drawer at all times

• Provided fast and friendly service to customers, ensuring a positive dining experience

• Efficiently took customer orders and accurately entered them into the POS system

• Maintained cleanliness of work area, including wiping down counters, tables, and equipment

• Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries

• Demonstrated strong knowledge of menu items, ingredients, allergens, and special dietary requirements

• Assisted in training new employees on company policies, procedures, and customer service standards

• Fulfilled special requests from customers such as modifications to menu items or dietary restrictions

• Prioritized tasks effectively during busy periods while maintaining high-quality service