Brianna Jatto
Fairview
Summary
Resourceful Skip Tracer with a strong background in conducting thorough investigations and effective customer communication. Adept at leveraging databases and analytical skills to gather critical information, contributing to successful asset recovery.
Overview
4
4
years of professional experience
Work History
Quality Control/Final Test Technician
Delta Electronics
Plano
09.2025 - 05.2026
- Conducted final tests on electronic components for quality assurance.
- Operated testing equipment to evaluate product performance and reliability.
- Monitored system performance throughout each phase of the testing process.
- Documented test results accurately for review and analysis.
- Collaborated with engineering teams to troubleshoot product issues.
- Reported discrepancies in tests to supervisors promptly for resolution.
- Followed safety protocols during testing processes to ensure compliance.
- Evaluated software applications for compatibility with existing hardware platforms.
Skip Tracer Customer Service Representative
Nationwide Skip Experts
Dallas
02.2022 - 01.2024
- Utilized databases and skip tracing tools to gather information efficiently.
- Conducted comprehensive investigations to locate individuals and assets.
- Communicated effectively with customers via telephone, email or mail in order to obtain additional information necessary for successful skip tracing.
- Engaged with various sources, including public records and social media, for leads.
- Maintained accurate documentation of all tracing activities and findings.
- Verified addresses, phone numbers and employment status of persons being located.
- Communicated daily with repo agents to coordinate activities with repo agents.
- Adhered strictly to confidentiality protocols when dealing with sensitive personal information obtained during investigations.
Education
Associate of Arts - Mathematics
Richland College
Dallas, TX01-2018
Skills
- Quality assurance
- Final test execution
- Test equipment setup
- Software testing
- Circuit testing
- Troubleshooting techniques
- Data analysis
- database management
- customer relationship management
- billing inquiries
- effective communication
- problem solving
- analytical thinking
- attention to detail
- Empathy and patience
- Microsoft outlook
- Clerical support
- Time management
- Calm demeanor
Timeline
Quality Control/Final Test Technician
Delta Electronics
09.2025 - 05.2026
Skip Tracer Customer Service Representative
Nationwide Skip Experts
02.2022 - 01.2024
Associate of Arts - Mathematics
Richland College