Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Jobes

Crystal Lake,IL

Summary

Motivated customer service and sales professional successful at managing multiple priorities with a positive attitude. Knowledgeable with 4 years of experience working in the beauty sales industry. Willingness to take on added responsibilities to meet team goals. Skilled in building customer relationships and understanding customer needs.

Overview

7
7
years of professional experience

Work History

Beauty Wellness Consultant

Walgreens
09.2019 - Current
  • Built meaningful personal relationships with customers and encouraged repeat service by creating a safe and welcoming environment.
  • Maintained friendly demeanor and professionally managed work in busy, high-stress situations.
  • Quickly answered phone calls, helped with questions and transferred calls to correct individuals.
  • Completed weekly inventory scan outs and counts.
  • Met my daily sales goals by recommending specific beauty and skincare products to meet individual customer needs and concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained work area cleanliness and COVID guidelines.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Beauty Advisor

ULTA Beauty
02.2019 - 09.2019
  • Built reset fixtures according to plan to effectively display new store merchandise.
  • Processed payments, entering sales in register for prompt customer service.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Recommended complementary purchases to customers to increase basket size.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Answered customer questions about products and services, helped locate merchandise.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Answered customer phone calls to answer any questions or concerns.

Sales Associate

T.J. Maxx
09.2016 - 09.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Cleaned and maintained fitting rooms regularly.
  • Reduced theft by limiting number of items that each customer took into fitting rooms.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Stocked items on shelves, racks, end caps and displays.
  • Greeted customers happily and provided friendly service.
  • Unpackaged merchandise and stored in correct stock locations.

Education

High School Diploma -

Pennfoster
Online
05.2016

Skills

  • Store Policies and Procedures
  • Positive Customer Relationships
  • Meeting Sales Goals
  • Attention to Detail
  • Handles High Stress Situations
  • Inventory Tracking
  • Cash Register Operation
  • Merchandising Knowledge
  • Problem-Solving

Timeline

Beauty Wellness Consultant

Walgreens
09.2019 - Current

Beauty Advisor

ULTA Beauty
02.2019 - 09.2019

Sales Associate

T.J. Maxx
09.2016 - 09.2019

High School Diploma -

Pennfoster

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Brianna Jobes