Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Johnson

Adrian,MI

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Sales Associate

Wags To Wiskers Pet Supplies
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Cash Handler

TLC Bank
10.2015 - 03.2016
  • Prepared bank deposit slips accurately and efficiently for submission to financial institutions.
  • Welcomed customers and helped determine their needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
  • Reduced discrepancies in cash registers through meticulous reconciliation at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Tecumseh High School
Tecumseh, MI
06.2023

High School Diploma -

Lenawee LISD Tech Center
1372 N Main St, Adrian, MI 49221
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening Skills
  • Problem-Solving
  • Cash Handling
  • Cash Register Operation
  • Stocking and Receiving
  • Store Opening and Closing
  • Product Sales

Timeline

Sales Associate

Wags To Wiskers Pet Supplies
07.2023 - Current

Cash Handler

TLC Bank
10.2015 - 03.2016

High School Diploma -

Tecumseh High School

High School Diploma -

Lenawee LISD Tech Center
Brianna Johnson