Brianna Johnson
Adrian,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Wags To Wiskers Pet Supplies
2023.07 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cash Handler
TLC Bank
2015.10 - 2016.03
- Prepared bank deposit slips accurately and efficiently for submission to financial institutions.
- Welcomed customers and helped determine their needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
- Reduced discrepancies in cash registers through meticulous reconciliation at the end of each shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Tecumseh High School
Tecumseh, MI06.2023
High School Diploma -
Lenawee LISD Tech Center
1372 N Main St, Adrian, MI 4922106.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Problem-Solving
- Cash Handling
- Cash Register Operation
- Stocking and Receiving
- Store Opening and Closing
- Product Sales
Timeline
Sales Associate
Wags To Wiskers Pet Supplies
2023.07 - Current
Cash Handler
TLC Bank
2015.10 - 2016.03
High School Diploma -
Tecumseh High School
High School Diploma -
Lenawee LISD Tech Center
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