Brianna Jones
Loogootee,IN
Summary
Upcoming graduate (May 2026) of Liberty University's Bachelor of Education Program specializing in secondary education of social studies 6-12. Hands-on experience acquired through academic projects, practicums, and student teaching. Proficient in teamwork, problem-solving, and time-management. Eager to embark on a career path dedicated to making significant contributions with enthusiasm and determination. Enthusiastic about leveraging passion for education to inspire positive transformations in students' lives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Catering Coordinator
McAlister's Deli
04.2024 - Current
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Ensured seamless execution of events with diligent planning and attention to detail.
- Fostered a positive work environment for staff members, encouraging teamwork and open communication among colleagues.
- Developed effective marketing strategies for promoting catering services in local communities, attracting new business opportunities.
Lab Collection Specialist
Cordant Health Solutions
10.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Managed approximately upwards of 30 incoming calls, emails, and faxes per day from customers
Mobile Phlebotomist
Independent Self Employment
03.2022 - 08.2023
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Followed established safety protocols and standards to minimize risk of infection and injury.
Server/Trainer
Cracker Barrel Old Country Store
02.2017 - 08.2022
- Instructed new staff members on food handling procedures and service techniques.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Calculated charges, issued table checks and collected payments from customers.
Phlebotomist
DAVIESS COMMUNITY HOSPITAL
12.2021 - 05.2022
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Substitute Teacher K-12
Loogootee School Corp.
08.2020 - 05.2021
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Assigned homework to students based on curricula and modified based on daily progress.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Built and strengthened positive relationships with students, parents and teaching staff.
- During this time i also subbed at pike county schools, and washington community schools as well.
Lab Assistant Phlebotomist
Memorial Hospital and Health Care Center
01.2019 - 05.2019
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
Licensed Insurance Agent
Bloom Insurance Agency
08.2017 - 11.2017
- This was a seasonal position
- Upsold products to policyholders and potential new clients.
- Analyzed customer needs and provided best options, upselling products and services.
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Maintained pleasant and cordial attitude at all times, even when issues arose.
- Increased data collection accuracy by recording client account information with zero discrepancies.
Home Health Aide
Adaptive Nursing and Healthcare Services
11.2016 - 02.2017
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Improved patient outlook and daily living through compassionate care.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Documented client progress in charts and logbooks.
- Tracked and reported clients' progress based on observations and conversations.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Direct Support Professional
ResCare
11.2015 - 11.2016
- Improved patient outlook and daily living through compassionate care.
- Administered necessary medications as directed by care plan.
- Tracked and reported clients' progress based on observations and conversations.
- Monitored client's well-being, safety and comfort under direction of physician.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Documented client progress in charts and logbooks.
- Transported clients to doctor's appointments and other related errands.
- Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
- Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Manger
Dairy Queen
02.2014 - 01.2015
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Cross-trained in every store role to maximize operational knowledge.
Crew Member/trainer
Taco Bell
02.2013 - 02.2014
- Instructed new team members on correct procedures for all areas of operations.
- Lent hands-on training services to maximize employee efficiency.
- Evaluated client processes, employee performance and training progress to determine additional training needs.
- Took orders, and made the orders to consumers satisfaction.
Education
Bachelor Of Education - Secondary Education of Social Studies 6-12
Liberty University
Lynchburg, VA05-2026
GED -
Paoli High school
Paoli, IN12.2013
Certification
- Indiana substitute license
- B.S secondary education of social studies 6-12 - expected completion May 2026
Timeline
Catering Coordinator
McAlister's Deli
04.2024 - Current
Lab Collection Specialist
Cordant Health Solutions
10.2023 - 10.2024
Mobile Phlebotomist
Independent Self Employment
03.2022 - 08.2023
Phlebotomist
DAVIESS COMMUNITY HOSPITAL
12.2021 - 05.2022
Substitute Teacher K-12
Loogootee School Corp.
08.2020 - 05.2021
Lab Assistant Phlebotomist
Memorial Hospital and Health Care Center
01.2019 - 05.2019
Licensed Insurance Agent
Bloom Insurance Agency
08.2017 - 11.2017
Server/Trainer
Cracker Barrel Old Country Store
02.2017 - 08.2022
Home Health Aide
Adaptive Nursing and Healthcare Services
11.2016 - 02.2017
Direct Support Professional
ResCare
11.2015 - 11.2016
Manger
Dairy Queen
02.2014 - 01.2015
Crew Member/trainer
Taco Bell
02.2013 - 02.2014
Bachelor Of Education - Secondary Education of Social Studies 6-12
Liberty University
GED -
Paoli High school
Similar Profiles
Blake KujawaBlake Kujawa
Shift Leader at McAlister's DeliShift Leader at McAlister's Deli
Jaydon FuentesJaydon Fuentes
Sandwich Maker at McAlister's DeliSandwich Maker at McAlister's Deli
Andrea Beal CranfordAndrea Beal Cranford
Assistant Manager at McAlister's DeliAssistant Manager at McAlister's Deli
Oli JohnsonOli Johnson
Back of House Team Member at McAlister's DeliBack of House Team Member at McAlister's Deli
Brittany BerryBrittany Berry
Medical Receptionist at Memorial Hospital and Health Care CenterMedical Receptionist at Memorial Hospital and Health Care Center