Brianna Kamar

• Took to-go orders by phone, answered customer questions and informed of accurate wait times.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained energy and enthusiasm in fast-paced environment.
• Performed cash, card and check transactions to complete customer purchases.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Maintained a clean and orderly dining area for an enjoyable guest experience.

• Opened the cafe alone from 10am to 9:30pm.
• Can work under pressure, and can learn new concepts quickly and efficiently.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.

[ In a family owned business, I helped out in many other ways ]

• Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Enhanced production efficiency by consistently meeting food packing quotas and deadlines.
• Reduced product waste through careful handling of food items during the packing process.
• Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
• Assisted in inventory management, ensuring accurate counts and proper storage of food products.

• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Sought ways to improve processes and services provided.
• Responded proactively and positively to rapid change.
• Met customer call guidelines for service levels, handle time and productivity.
• Developed and updated databases to handle customer data.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Honor Roll Semester 1 of Quarter 4
• 3.335 GPA