BRIANNA KAMKE
Dickinson
Summary
Results-oriented catering professional with expertise in event planning, vendor coordination, and client relations. Skilled in menu planning, logistics management, and ensuring high standards of food quality and presentation. Strong focus on team collaboration and adaptability to changing needs, consistently delivering successful events. Reliable, organized, and prepared to drive impactful results.
Overview
19
19
years of professional experience
Work History
Sales & Catering Coordinator
The Tremont House
03.2025 - Current
- Coordinated logistics for events, ensuring timely delivery of catering services.
- Managed vendor relationships to secure quality food and supplies for functions.
- Developed menus tailored to client preferences and dietary restrictions.
- Assisted in on-site event execution, maintaining high standards of service.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Communicated with clients to finalize event details and address concerns promptly.
- Managed social media platforms, creating content that boosted audience interaction.
- Utilized CRM software to track leads, manage contacts, and streamline communication processes.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
PHYSICAL THERAPY BUSINESS OPERATIONS MANAGER
Houston Physicians' Hospital
01.2021 - 08.2024
- Responsible for all operations of 14 physical therapy clinics, monitoring productivity, performance, and profitability.
- Responsible for setting goals and standards for each clinic.
- Oversees opening clinics to include training of new employees and implementation of new processes.
- Manage the centralized scheduling team that handles all scheduling, verifications, and authorizations.
- Assist with PT development and growth.
- Supports billing, collections, and AR department.
- Monitors PT expense and revenue projections.
- Review and approves all PT clinic invoices.
PHYSICAL THERAPY SUPERVISOR
Houston Physicians' Hospital
01.2021
- Responsible for all operations of 12 physical therapy clinics, monitoring productivity, performance, and profitability.
- Responsible for setting goals and standards for each clinic.
- Oversees opening clinics to include training of new employees and implementation of new processes.
- Manage the centralized scheduling team that handles all scheduling, verifications, and authorizations.
- Assist with PT development and growth.
- Supports billing, collections, and AR department.
PHYSICAL THERAPY CLINIC LEAD
Houston Physicians' Hospital
01.2015
- Assist with partnering of Physical Therapy clinics.
- Training and managing staff to ensure they performed their duties accurately.
- Managed payroll for all clinic employees.
- Enter, review, and update billing cycles, codes and account information. Proof and balance reports, and make manual adjustments to accounts as needed.
- Managed business office verification team.
PHYSICAL THERAPY FRONT OFFICE COORDINATOR
Houston Physicians' Hospital
01.2012
- Responsible scheduling of Physical Therapy patients.
- Registration of Physical Therapy patients in EMR system.
- Maintain referrals and insurance authorizations.
- Collect copays / co-insurance at the time of service.
- Post patient payments and balance daily deposits.
PHYSICAL THERAPY FRONT OFFICE COORDINATOR
St. John's Hospital
01.2007 - 01.2012
- Responsible scheduling of Physical Therapy patients.
- Registration of Physical Therapy patients in EMR system.
- Maintain referrals and insurance authorizations.
- Collect copays / co-insurance at the time of service.
- Post patient payments and balance daily deposits.
Skills
- Proficient in MS office applications
- Problem solving
- Staff development
- Organizational skills
- Analytics
- Budgeting
- Performance tracking
- Operations Mgmt
- Strategic planning
- Customer service
- Client relationship management
- Vendor communications
- Event planning
Timeline
Sales & Catering Coordinator
The Tremont House
03.2025 - Current
PHYSICAL THERAPY BUSINESS OPERATIONS MANAGER
Houston Physicians' Hospital
01.2021 - 08.2024
PHYSICAL THERAPY SUPERVISOR
Houston Physicians' Hospital
01.2021
PHYSICAL THERAPY CLINIC LEAD
Houston Physicians' Hospital
01.2015
PHYSICAL THERAPY FRONT OFFICE COORDINATOR
Houston Physicians' Hospital
01.2012
PHYSICAL THERAPY FRONT OFFICE COORDINATOR
St. John's Hospital
01.2007 - 01.2012
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