Detail-oriented individual with compassionate communication and organizational skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Behavior Technician
By Your Side Autism Therapy Services
06.2023 - Current
Implementing evidence-based interventions designed to increase communication, emotion regulation, and socialization skills in clients.
Collaborating with multidisciplinary teams to ensure consistent communication and care for clients.
Developing strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Observing, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, session notes, and anecdotal notes.
Supporting patient confidentiality in accordance with HIPAA regulations.
Front Desk Associate
Massage Envy
04.2022 - 08.2022
Processed payments and maintained accurate financial records.
Handled high-pressure situations calmly, maintaining professionalism at all times.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Maintained cleanliness and organization of facilities and equipment.
Provided compassionate customer service, addressing inquiries and resolving issues promptly.
Administrative Assistant / Therapy Shadow
Communication Clubhouse
04.2021 - 03.2022
Assisted occupational therapists with client care, emotion regulation, and motor coordination in a group setting
Collaborated on special projects as assigned by leadership, contributing to improved functional accessibility in electronic and physical file management.
Conducted client intake interviews to determine client service need and eligibility.
Organized and maintained electronic and physical filing systems, ensuring accessibility and compliance with company standards.
Greeted incoming visitors professionally and provided friendly assistance.
Education
Master of Arts - Clinical Mental Health Counseling
Governor’s State University
12.2027
Bachelor of Arts - Psychology
Lewis University
12.2023
Skills
Report Writing
Client Relationship Development
Intake Coordination
Patient Behavior Management
Administrative support
Microsoft Office
Awards
Dean's List Fall 2021, Spring 2022, Spring 2023, Fall 2023
Psychology Departmental Award
Scholarship for Academic Achievement, 2021-2023
Magna Cum Laude Graduation Honors Distinction
Timeline
Behavior Technician
By Your Side Autism Therapy Services
06.2023 - Current
Front Desk Associate
Massage Envy
04.2022 - 08.2022
Administrative Assistant / Therapy Shadow
Communication Clubhouse
04.2021 - 03.2022
Bachelor of Arts - Psychology
Lewis University
Master of Arts - Clinical Mental Health Counseling