.Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Met with incoming customers and provided immediate assistance.
Resolved customer complaints and adjusted orders.
Delivered customer orders to home and places of business within established time frames.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Consulted with customers on food selections and custom order requests.
Met and surpassed productivity targets and quality standards.
Serve customers in a prompt, courteous and friendly manner.
Consistently received a five star rating of customer satisfaction.
President
MOMS Club International
Plymouth, MI
07.2019 - 07.2020
Preside at meetings.
Act as a liaison with other organizations in the community.
Organize the local groups activities with the help of the administrative vice president and executive board.
Act as a liaison between the local support group and Moms Club corporation.
Responsible for preparing and presenting any reports on the local groups activities as may be required by the corporation.
Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.
Administrative Vice President
MOMS Club International
Costa Mesa, CA
07.2014 - 07.2017
Assist the president in fulfilling her duties of office.
Assume the duties of the president when she is not available.
Undertake and complete at least one charitable, humanitarian in or social welfare project related to children each year.
Coordinates community service projects.
Coordinates fundraisers.
Acts as primary board contact for coordinators and special interest groups.
Organizes a minimum of one calendar event per month.
Facilitated marketing strategies that doubled the membership.
Owner/Operator
Spoiled Paws, Inc
Suwanee, GA
01.2002 - 11.2013
Started and grew a business with over 300 active clients.
Managed the financials and day to day operations.
Managed an organized calendar with up to 20 visits a day with well thought out time management and dependability.
Made daily walks/visits as needed to multiple homes to care for clients pets while they were at work or traveling.
Trained and motivated employees to perform daily business functions.
In constant contact with clients providing excellent customer service.
Administered medication, insulin shots and subQ fluids.
Responsible for keeping keys or entry codes to over 300 clients homes.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Cultivated the business to the largest pet sitting service provider in Gwinnett County within 12 years with 5+ employees and still currently in operation.
Sold business before moving to California.
Dog Agility Trainer
Canine Capers Dog Club
Norcross, GA
08.2004 - 08.2012
Directed training program helping as many as 100+ animals improve behaviors and meet owner targets with only using positive reinforcement.
Thoroughly assess dog behavior problems to identify causes and resolve.
Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
Participated in team-building activities to enhance working relationships.
Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
Consistently training and taking seminars to grow knowledge and be a better instructor/trainer.
Provide information about new products that would benefit individual dogs and their owners.