Overview
Work History
Education
Skills
Timeline
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Brianna  Kemerer

Brianna Kemerer

Garden City,MI

Overview

26
26
years of professional experience
4
4
years of post-secondary education

Work History

Personal Shopper

Shipt
Livonia, MI
12.2020 - Current
  • .Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met with incoming customers and provided immediate assistance.
  • Resolved customer complaints and adjusted orders.
  • Delivered customer orders to home and places of business within established time frames.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consulted with customers on food selections and custom order requests.
  • Met and surpassed productivity targets and quality standards.
  • Serve customers in a prompt, courteous and friendly manner.
  • Consistently received a five star rating of customer satisfaction.

President

MOMS Club International
Plymouth, MI
07.2019 - 07.2020
  • Preside at meetings.
  • Act as a liaison with other organizations in the community.
  • Organize the local groups activities with the help of the administrative vice president and executive board.
  • Act as a liaison between the local support group and Moms Club corporation.
  • Responsible for preparing and presenting any reports on the local groups activities as may be required by the corporation.
  • Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.

Administrative Vice President

MOMS Club International
Costa Mesa, CA
07.2014 - 07.2017
  • Assist the president in fulfilling her duties of office.
  • Assume the duties of the president when she is not available.
  • Undertake and complete at least one charitable, humanitarian in or social welfare project related to children each year.
  • Coordinates community service projects.
  • Coordinates fundraisers.
  • Acts as primary board contact for coordinators and special interest groups.
  • Organizes a minimum of one calendar event per month.
  • Facilitated marketing strategies that doubled the membership.

Owner/Operator

Spoiled Paws, Inc
Suwanee, GA
01.2002 - 11.2013
  • Started and grew a business with over 300 active clients.
  • Managed the financials and day to day operations.
  • Managed an organized calendar with up to 20 visits a day with well thought out time management and dependability.
  • Made daily walks/visits as needed to multiple homes to care for clients pets while they were at work or traveling.
  • Trained and motivated employees to perform daily business functions.
  • In constant contact with clients providing excellent customer service.
  • Administered medication, insulin shots and subQ fluids.
  • Responsible for keeping keys or entry codes to over 300 clients homes.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Cultivated the business to the largest pet sitting service provider in Gwinnett County within 12 years with 5+ employees and still currently in operation.
  • Sold business before moving to California.

Dog Agility Trainer

Canine Capers Dog Club
Norcross, GA
08.2004 - 08.2012
  • Directed training program helping as many as 100+ animals improve behaviors and meet owner targets with only using positive reinforcement.
  • Thoroughly assess dog behavior problems to identify causes and resolve.
  • Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
  • Participated in team-building activities to enhance working relationships.
  • Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
  • Consistently training and taking seminars to grow knowledge and be a better instructor/trainer.
  • Provide information about new products that would benefit individual dogs and their owners.

Education

Associate of Arts -

Georgia State University
Atlanta, GA
09.1994 - 04.1998

Skills

Customer Relations

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Timeline

Personal Shopper

Shipt
12.2020 - Current

President

MOMS Club International
07.2019 - 07.2020

Administrative Vice President

MOMS Club International
07.2014 - 07.2017

Dog Agility Trainer

Canine Capers Dog Club
08.2004 - 08.2012

Owner/Operator

Spoiled Paws, Inc
01.2002 - 11.2013

Associate of Arts -

Georgia State University
09.1994 - 04.1998
Brianna Kemerer