Brianna Kidwell

• Assisted with managing cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Assisted In opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Maintained positive customer relationships by responding quickly to customer service inquiries.

• Received training and certification from MC Agency to represent brand, explain technical functions of mobile devices and guide product selection by customers.
• Developed team communications and information for Company meetings.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Worked with current customers to understand requirements and provide exceptional customer service.
• Monitored social media and online sources for industry trends.
• Managed approximately 30 incoming calls, emails, and faxes per day from customers