Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Associate Teacher
Bright Horizons
01.2022 - 08.2023
Promoted a positive classroom environment by fostering respectful, open communication between students and staff.
Increased parent involvement through regular communication and conferences, resulting in stronger support for student success.
Developed students'' critical thinking skills by incorporating problem-solving activities in the curriculum.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Phone Ninja
Ethos Health Group
01.2021 - 11.2021
Enhanced production efficiency by operating hone machines accurately and swiftly.
Collaborated with team members to achieve project deadlines on time and within budget constraints.
Answered and redirected phone calls accordingly to appropriate offices/employees.
Scheduled new patient appointments.
Inform callers of all services offered and answered any questions or concerns,
Recreational Director
Balcony Sports Inc
06.2015 - 01.2021
Increased community engagement by organizing special events, workshops, and seminars for various age groups.
Managed budgets and resources effectively to ensure smooth operation of all recreational facilities and programs.
Recruited trained, and supervised staff members in alignment with best practices for customer service and program delivery.
Implemented safety protocols for facility usage, minimizing risk of accidents or injuries during recreational activities.
Designed marketing materials to increase awareness of available programs and services among residents.
Evaluated program effectiveness through regular feedback collection from participants.
Maintained cleanliness standards across facilities by creating comprehensive maintenance schedules for staff adherence.
Coached children ages 18 months to 16 years in basic and competitive gymnastics skills while maintaining a safe environment.
Assistant Manager
Picture People
07.2013 - 05.2015
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Photograph and sell any sittings scheduled throughout the day.
Secretary
Eastern Vascular Associates
06.2011 - 06.2013
Enhanced office efficiency by streamlining filing systems and organizing documents.
Facilitated communication between departments for improved collaboration and project success.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Managed medical billing accounts.
Dance Instructor
Performing Arts Academy
09.2009 - 06.2013
Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.
Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
Maintained open communication channels with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.
Child Care Associate Teacher at UChicago Child Development Center Stony Island managed by Bright HorizonsChild Care Associate Teacher at UChicago Child Development Center Stony Island managed by Bright Horizons