Brianna King
St Johns,FL
Summary
Ambitious Finance Manager offering several years of experience increasing productivity through automation of processes. Confident individual with track record of accurate reporting and analysis. Highly experienced in mentoring employees, leading talented teams and making decisions promptly.
Overview
18
18
years of professional experience
Work History
Regional Manager
PRIMERICA FINANCIAL SERVICES
06.2014 - Current
- Identified and developed top talent to promote performance-oriented culture.
- Developed and implemented clear policies and procedures across multi-state area.
- Organized promotional events to generate interest in products or services offered by the company.
- Ensured agents were delivering exceptional service to their financial clients, conducted quarterly financial needs analysis, branded on social media, hosted virtual financial webinars, and visited local businesses at networking events.
- Identified new business opportunities through market research and industry trends.
- Cultivated positive rapport with associates and team leadership.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed applications for accuracy prior to submission to underwriters for approval.
Department Store Manager
Office depot
06.2006 - 06.2014
- Managed store operations, sales team, and customer service.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Conducted regular meetings with staff to discuss progress towards goals and provide feedback on performance.
- Provided guidance and support to staff as needed on an ongoing basis.
- Resolved conflicts between staff members or customers in a timely manner.
- Managed store operations including sales, customer service, inventory control and compliance with company policies.
- Adhered strictly to established budgets while maximizing profits from available resources.
- Assisted in developing marketing plans aimed at increasing customer traffic in the store.
- Prepared reports summarizing daily sales figures, inventory levels, employee attendance records.
- Recruited, hired and trained new staff members in accordance with company standards.
TUTORING MANAGER
THE PRINCETON REVIEW
08.2011 - 06.2013
- Organized weekly tutor meet-ups for incentives and planned tutoring sessions, as well as coordinated weekly drop-ins with nearby educational institutions on upcoming promotion.
- Maintained accurate records of student progress and attendance during tutoring sessions.
- Collaborated with teachers on developing appropriate educational objectives for each student.
- Assisted students with organizational skills, study habits, test taking strategies, and time management techniques.
- Designed comfortable tutoring environment conducive to learning.
- Interacted regularly with parents and guardians of students receiving tutorial services.
Education
BA in Communications/PR -
Southeastern LA University
Hammond, LASkills
- Excellent communication skills
- Critical Thinking
- Problem-solving
- Relationship Building
- Operations Management
- Sales and marketing strategies
- Staff Training and Development
- Multi-million dollar P&L management
- Database Management
- Personnel Monitoring
- Human Resources Management
- Marketing leadership
- Recordkeeping compliance
- Strategic Planning
- Brand Development
- Profitability Optimization
- Performance Management
- CRM Software
- Windows 95/98/2000/XP/XP Pro/NT
- Adobe Photoshop
References
References available upon request.
Timeline
Regional Manager
PRIMERICA FINANCIAL SERVICES
06.2014 - Current
TUTORING MANAGER
THE PRINCETON REVIEW
08.2011 - 06.2013
Department Store Manager
Office depot
06.2006 - 06.2014
BA in Communications/PR -
Southeastern LA University
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