Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Brianna Knox

Torrington,CT

Summary

Reliable employee seeking Direct Support Professional position. Offering excellent communication and good judgment. Hardworking and passionate with strong organizational skills eager to join the team to help make supported people happy and safe everyday. Excited to contribute to team success through hard work, attention to detail and following policies and procedures to ensure safety. Clear understanding of requirements and training in taking care of supported people. Motivated to learn, grow and excel.

Overview

10
10
years of professional experience

Work History

Store Manager

Dunkin Donuts
Harwinton, CT
04.2018 - 09.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Restaurant Team Member

Dunkin Donuts
Torrington, CT
03.2012 - 04.2018
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Greeted customers at drive-thru and took food orders.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.

Education

High School Diploma -

Torrington High School
Torrington, CT
08.2014

Skills

  • Originality and Creativity
  • Verbal and Written Communication
  • Records Organization and Management
  • Policies and Procedures
  • Problem Anticipation and Resolution
  • Time Management
  • Staff Supervision
  • Cash Management
  • Human Resources Oversight

Timeline

Store Manager

Dunkin Donuts
04.2018 - 09.2021

Restaurant Team Member

Dunkin Donuts
03.2012 - 04.2018

High School Diploma -

Torrington High School

Similar Profiles

CREATE PROFILE
Brianna Knox