Brianna Kraemer
Cedar Rapids,IA
Summary
Skilled and organized Culinary Director/Operations Manager with strong communication and multitasking abilities. Demonstrated endurance in handling tasks while maintaining high competency. Committed to contributing to organizational production needs, utilizing expertise and leadership skills to drive success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Culinary Director/Operations Assistant
The Prairie Recovery Center
03.2022 - Current
- Trained under world renowned Master Chef Lance Fegen
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
- Inspected deliveries for accuracy and safety.
- Motivated staff to perform at peak efficiency and quality.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Cooked and prepped all meals and snacks at a luxury rehab facility for clients and staff
- Followed dietary plans/restrictions according to dietitian for certain clients
- Ordered and maintained inventory counts for culinary, housekeeping, clinical departments
- Transport clients to The Prairie from their homes or to scheduled appointments
- Do intakes/ collect payments from incoming clients
- Process client belongings
- Teach cooking classes
- Help catered offsite men's/couple retreats
- Completely cross trained as a patient care assistant/ Client Intake specialist/Transporter/Housekeeping
- Helped rewrite policies and procedures to help the facility operationally
- Helped write multiple operational processes
- Made schedules for 10+ people for two different departments
- Held department meetings/trainings
- Maintain a budget and keep up with health and state requirements for kitchen and safety inspection
- Interviewed applicants and trained staff in all areas of the kitchen and PCA roles
- Assisted the Operations Director and Executive Director directly
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
Delivery Driver
Uber Partner Drivers
10.2019 - 07.2022
- Operated GPS Google and Waze for accurate routing
- Perfect attendance record
- Loaded food and sorted shipments
- Made deliveries for different restaurants
- Operated light trucks to deliver loads as far as 60 miles from home location.
Sous Chef
Blue Willow Cafe
12.2021 - 06.2022
- Prep and cook all menu items
- Do inventory each shift for prep par levels
- Prep and help cook for catered events
- Help plate catered dinners
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Planned and directed high-volume food preparation in fast-paced environment.
- Developed close relationships with suppliers to source best ingredients.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Set up and broke down kitchen for service.
- Coordinated with team members to prepare orders on time.
- Disciplined and dedicated to meeting high-quality standards.
- Participated in food tastings and taste tests.
- Evaluated food products to verify freshness and quality.
Prep Cook/Lead
Benchmark
05.2020 - 11.2021
- Prep food for 5 outlets at the resort
- Prep food for banquets
- Lead the prep cooks when the prep supervisor wasn't there
- Took inventory, helped anyone who had questions assigned work to prep cooks
- Received food orders and put items away
- Filled the outlets requisitions
- Trained and assisted new kitchen staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Measured and mixed ingredients according to precise recipes for best results.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Food Service Worker
Buc-ee's
11.2020 - 05.2021
- Serves customers, makes food on the line, rolls kolaches, slices meats and cheeses, cleans equipment, washes dishes, and does prep work
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed and maintained positive relationships with customers to enhance service.
Caregiver/Personal Assistant
Contract job
01.2019 - 12.2020
- I helped bathe, transport in and out of bed, car, and wheelchair
- Helped feed and give the patient drinks
- Helped him go to the bathroom, put clothes and shoes on, brush his hair, etc
- Helped transport him from Bangor, Maine to Katy, Texas to a rehab facility to help him recover from a severe stroke
Night Auditor/Front Desk Clerk
Best Western
04.2020 - 05.2020
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay check guest out in the morning
- Set up and make the food for breakfast buffet and make coffee
- Responsible for reconciling and closing out daily hotel financial activities
- Respond to guest complaints, requests and emergencies
- Reconcile all accounts in a timely manner
- Verify that all EOD work has been performed by other departments
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
Food Service Worker
Buc-ee's
03.2019 - 10.2019
- Serves customers, makes food on the line, cleans equipment, washes dishes, and does prep work
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed and maintained positive relationships with customers to enhance service.
Assistant Kitchen Manager
Burton Roadhouse
01.2017 - 10.2018
- I assisted the manager with training, scheduling, and supervising kitchen employees
- Catered private parties
- Cleaned, and maintained restaurant equipment
- Ran grills, fryers, panini press, flat top, and pizza oven
- Did food prep and made our sauce, dough, dressings, meatballs, sausage, hollandaise sauce, balsamic reduction, sausage gravy, buttermilk biscuits, etc
- Identified team weak points and implemented corrective actions to resolve concerns.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Caregiver
Elderly Care
09.2016 - 12.2017
- Helped her go to the bathroom, cooked her food and went to the store for her
Busser/Server
Burton Roadhouse
08.2016 - 01.2017
- Bussed tables, cleaned, restocked bar, waited on customers, served food to customers, worked registers
Time Keeper/Loader and Unloader
Round Top Timing Company
01.2014 - 01.2016
- Timed Races, Wrote down times, Kept track of papers, loaded and unloaded trailer, set up for race
Education
Associate's Degree - Business
Blinn College
Brenham, TX12.2024
High school or equivalent - undefined
Round Top-Carmine High School
Carmine, TX01.2016
Skills
- Scheduling
- Time Management
- Leadership Experience
- Restaurant Management
- Kitchen Management Experience
- Crisis Intervention
- Shift management
- Menu Planning
- Food Safety
- Training & development
- Budget management
Certification
- Food Handler Certification, 03/01/23- 03/01/25
- Driver's License
- First Aid CPR AED, 07/01/24- 07/01/26
- CPI, 11/01/23-11/01/25
- Food Safety Management Principles, 03/01/23, Present
- Learn2serve food safety principles
- Texas Food Safety Manager Certification, 03/01/23-03/01/28
- Learn2Serve Texas Food Manager Certification
Awards
- Phi Theta Kappa, 2016, Collegiate Honor Society.
- Sigma Kappa Delta, 2016, Collegiate Honor Society.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Culinary Director/Operations Assistant
The Prairie Recovery Center
03.2022 - Current
Sous Chef
Blue Willow Cafe
12.2021 - 06.2022
Food Service Worker
Buc-ee's
11.2020 - 05.2021
Prep Cook/Lead
Benchmark
05.2020 - 11.2021
Night Auditor/Front Desk Clerk
Best Western
04.2020 - 05.2020
Delivery Driver
Uber Partner Drivers
10.2019 - 07.2022
Food Service Worker
Buc-ee's
03.2019 - 10.2019
Caregiver/Personal Assistant
Contract job
01.2019 - 12.2020
Assistant Kitchen Manager
Burton Roadhouse
01.2017 - 10.2018
Caregiver
Elderly Care
09.2016 - 12.2017
Busser/Server
Burton Roadhouse
08.2016 - 01.2017
Time Keeper/Loader and Unloader
Round Top Timing Company
01.2014 - 01.2016
High school or equivalent - undefined
Round Top-Carmine High School
- Food Handler Certification, 03/01/23- 03/01/25
- Driver's License
- First Aid CPR AED, 07/01/24- 07/01/26
- CPI, 11/01/23-11/01/25
- Food Safety Management Principles, 03/01/23, Present
- Learn2serve food safety principles
- Texas Food Safety Manager Certification, 03/01/23-03/01/28
- Learn2Serve Texas Food Manager Certification
Associate's Degree - Business
Blinn College
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