Summary
Overview
Work History
Skills
Timeline
Generic

Brianna Kuhr

St. Cloud,FL

Summary

Compassionate and dependable retail sales associate at PetSupermarket with a passion for animal care and customer service. Skilled in assisting pet owners with product recommendations and pet wellness guidance. Experienced in handling live animals, maintaining clean and safe habitats, and ensuring proper feeding and care. Proven ability to enhance the shopping experience while managing inventory, upholding sanitation standards, and collaborating with team members to exceed customer expectations and build lasting loyalty.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

PetSupermarket
12.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

  • Provided daily care for small animals, reptiles, birds, and fish, including feeding, cleaning enclosures, and monitoring health in compliance with corporate and health standards.
  • Assisted in inventory management for pet food, supplies, and animal care items.
  • Collaborated with the store team to deliver exceptional customer experiences and provide the total solution.

Barn Volunteer

McCormick Research Institute, Heavenly Hooves, Horses & Heroes
06.2019 - Current
  • Provided daily care for over ten horses, including feeding, grooming, cleaning, and administering medication leading to improved animal health and stable maintenance.
  • Conducted routine maintenance and repairs on barn facilities, promptly addressing any structural or safety issues.
  • Implemented a weekly cleaning schedule to ensure a safe and clean environment for animals and visitors.
  • Assisted in special needs riding lessons, proving support and ensuring safety for riders; contributed to improving participant's' horseback riding skills, motor skills, and overall confidence.

Teen Ambassador

Veterans Memorial Library
04.2017 - 03.2019
  • Shelve and organize books, magazines, and other materials accurately.
  • Assist with library events, programs, and seasonal activities; including set up and break down.
  • Help maintain a clean and organized library environment.
  • Prepare craft or program materials as directed.
  • Provide basic assistance to patrons (e.g., locating items, using catalog terminals).
  • Support special projects such as inventory, displays, or summer reading programs.

Skills

  • Reliability and punctuality
  • Outstanding customer service and communication
  • Problem-solving
  • Teamwork and collaboration; exceptional verbal and written communication
  • Time management and multitasking
  • POS and retail environment experience
  • Sanitation and enclosure maintenance
  • Animal care and handling
  • Excellent phone etiquette
  • Assisted with processing weekly truck deliveries, including unloading, sorting, and stocking merchandise on the sales floor

Timeline

Retail Sales Associate

PetSupermarket
12.2021 - Current

Barn Volunteer

McCormick Research Institute, Heavenly Hooves, Horses & Heroes
06.2019 - Current

Teen Ambassador

Veterans Memorial Library
04.2017 - 03.2019

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