Brianna Lamb
Georgetown
Summary
Dynamic and adaptable professional with a diverse background ranging from correctional officer at Freestone County Sheriff's Office to dance instructor and hospitality expert. Excelled in safety management and effective communication, enhancing team efficiency and customer satisfaction. Proven ability to multitask and adapt, achieving significant improvements in operational workflows and client experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Jailer/Correctional Officer
Freestone County Sheriff's Office
11.2023 - 01.2025
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
- Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.
- Documented prisoner identification, charges and inmate disturbance incidents.
Maid
Merry Maids Of Dallas
02.2023 - 09.2023
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
Dance Instructor
Pure Energy Dance Co.
11.2022 - 04.2023
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
Food Runner/Food Preparation Worker
Sonics Drive In
06.2022 - 01.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Implemented feedback from customers and staff to improve service delivery processes.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
Restaurant Hostess
Chilli's Grill & Bar
12.2021 - 05.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Dance Instructor/Choreographer
Hart Academy of Dance
07.2021 - 09.2021
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Adapted choreography as needed based on performer abilities or technical limitations of venues.
- Choreographed performances for individuals and groups.
- Helped students understand rhythm, leaps, turns and posture.
- Encouraged diverse and unique dance students at every skill level through positive reinforcement and good sportsmanship.
Restaurant Hostess
Applebee's Grill + Bar
04.2021 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess Trainer/Food Runner/To-Go Specialist
Thirsty Lion Gastropub
01.2020 - 03.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
- Monitored food preparation, production, and plating for quality control.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Restaurant Hostess/Retail Worker
Gas Monkey Bar N Grill
03.2019 - 12.2019
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Enhanced customer experiences by designing visually appealing retail spaces and layouts.
- Enhanced customer satisfaction by providing consistent and knowledgeable support for retail products and services.
Assistant Dance Instructor/Choreographer
The Edge Dance Co.
04.2016 - 11.2019
- Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
- Assisted lead instructor in choreographing dances for recitals, resulting in polished performances.
- Collaborated with other instructors to plan special events such as workshops or masterclasses for further enrichment opportunities.
- Performed at different types of events as professional dancer.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Fostered love for art and learning to inspire students to pursue passions and interests.
Education
High School Diploma -
Fairfield High School
Fairfield, TX03-2019
Skills
- Safety management
- De-escalation techniques
- Teamwork
- Time management
- Attention to detail
- Multitasking
- Effective communication
- Adaptability and flexibility
- Self motivation
- Adaptability
Certification
- ServSafe Food Handler's Certification
- Self-Defense Training Certification - Various authorized training centers.
- Certified Jail Officer (CJO) - American Jail Association.
- Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
Timeline
Jailer/Correctional Officer
Freestone County Sheriff's Office
11.2023 - 01.2025
Maid
Merry Maids Of Dallas
02.2023 - 09.2023
Dance Instructor
Pure Energy Dance Co.
11.2022 - 04.2023
Food Runner/Food Preparation Worker
Sonics Drive In
06.2022 - 01.2023
Restaurant Hostess
Chilli's Grill & Bar
12.2021 - 05.2022
Dance Instructor/Choreographer
Hart Academy of Dance
07.2021 - 09.2021
Restaurant Hostess
Applebee's Grill + Bar
04.2021 - 09.2021
Hostess Trainer/Food Runner/To-Go Specialist
Thirsty Lion Gastropub
01.2020 - 03.2021
Restaurant Hostess/Retail Worker
Gas Monkey Bar N Grill
03.2019 - 12.2019
Assistant Dance Instructor/Choreographer
The Edge Dance Co.
04.2016 - 11.2019
High School Diploma -
Fairfield High School
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