Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Brianna Langhout

Bemidji,MN

Summary

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Skilled Dispatcher with background in coordinating and directing vehicles, equipment, or staff according to regulations and established policies. Known for strong problem-solving capabilities, clear communication skills, and ability to stay calm under pressure. Demonstrated success in optimizing routes, managing crisis situations effectively, and improving response times. In previous roles have enhanced operational efficiency significantly while maintaining high standards of safety. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

House Cleaner

Brianna's Traveling Cleaning Service
Bemidji, Minnesota
04.2024 - Current
  • Swept, mopped, vacuumed and polished floors of all types.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Washed windows inside and outside as needed.
  • Emptied wastebaskets and replaced liners.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Organized closets according to customer specifications.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Cleaned homes following specific and detailed protocols and requests.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Independent Contractor

Estate Of Robert Glass JR
Bemidji, Minnesota
09.2021 - 05.2022
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Managed costs and quality of Estate.

911 Dispatcher

Polk County Sheriff's Office
Crookston, Minnesota
03.2020 - 09.2021
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Read system maps and caller information, and documented details in system.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Correctional Officer

Northwest Regional Correctional Center
Crookston, Minnesota
05.2018 - 02.2020
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Booked new inmates into facility and processed inmates for release.
  • Completed intake paperwork, fingerprints and searches.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Notified victims of upcoming inmate releases.

Trained Medication Aide

Sanford Health
Bemidji, Minnesota
01.2014 - 06.2017
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

Associate of Applied Science - Criminal Justice

Northland Community And Technical College
Thief River Falls, MN
05.2018

GED -

Adult Basic Education
Bemidji
06.2013

Skills

  • Efficient Service
  • Verbal and Written Communication
  • Information Intake
  • Crisis Management
  • Data Entry
  • Providing Clear Directions
  • Police Department Procedures
  • Documentation and Recordkeeping
  • Emergency Response Procedures
  • Information Gathering and Relay
  • Computer Skills
  • Prioritization
  • Conflict Resolution
  • Housekeeping
  • Customer Service
  • Payment Collection
  • Quality Assurance
  • Commercial and residential cleaning
  • Business Management
  • Business Planning
  • Business Development

Languages

English
Professional

Certification

Accident Investigation, Chemical Agents, Crime Scene Processing, EVOC, Firearms, Taser, Use of Force, ARMER systems, Hazardous Materials, Interviews/Interrogations, Patrol Procedures, Radar Operations, Standardized Field Sobriety Testing, Drug Recognition, Defensive Tactics, Conflict Resolution and Crisis Mediation, FEMA, Fire Service Dispatch, Emergency Medical Dispatch, MNJIS Two-Day Basic Operator Training, BCA Single, PSAP Radio 101, PSAP History of ARMER, PSAP Interoperability 101, De-escalation/Intervention Strategies for Persons with a Mental Illness Crisis, Report Writing, MN Vulnerable Adult Mandated Maltreatment Reporting, Nursing Assistant/Home Health Aid Program, Isolation Precautions: A Lesson in Infection Control, Understanding Bloodborne Pathogens, General Education Development Diploma, Heartcode BLS Part 1, Medication Administration for Unlicensed Personnel Program, Trained Medication Aid, Vulnerable Adult: Freedom from Abuse, Neglect, and Exploitation, HIPPA/HITECH: What All Employees Need to Know, Accident Prevention, Alzheimer's Disease: The Facts, Fire Safety, Hospice Care for Residents, Right on Target: Respecting Residents's Rights, Level 4 CJIS Security Training, Law Enforcement Dispatch, EMD Telecommunicator-CPR, Bulletproof Spirit Dispatch Wellness

References

References available upon request.

Timeline

House Cleaner

Brianna's Traveling Cleaning Service
04.2024 - Current

Independent Contractor

Estate Of Robert Glass JR
09.2021 - 05.2022

911 Dispatcher

Polk County Sheriff's Office
03.2020 - 09.2021

Correctional Officer

Northwest Regional Correctional Center
05.2018 - 02.2020

Trained Medication Aide

Sanford Health
01.2014 - 06.2017

Associate of Applied Science - Criminal Justice

Northland Community And Technical College

GED -

Adult Basic Education
Brianna Langhout