Brianna Leandro
West Sacramento,California
Summary
Personable and reliable individual with a strong ability to efficiently manage time and handle sensitive information with utmost confidentiality, demonstrating a willingness to learn and possessing excellent communication skills, prepared to take on new challenges with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
House Manager
Stay At Home Mom
07.2020 - Current
- Administered daily caregiving tasks, maintaining a high standard of care and personal attention.
- Managed and executed daily housekeeping tasks, ensuring a clean and organized living environment.
- Executed the preparation and cooking of home-cooked meals.
- Managed care and appointments of 3 children under 5 years old
Process Server
Freelance
07.2024 - 08.2024
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts.
- Optimized route planning to maximize productivity while minimizing travel time between 6 service locations.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
Lead Esthetician
Massage Envy Spa
11.2017 - 03.2020
- Training and assisting with the hiring and onboarding of new estheticians at 2 locations
- Recommend and educate the client about skincare products and treatments helpful for their skin type
- Contributed to a positive workplace culture by fostering strong relationships with colleagues and clients alike.
- Developed treatment plans, addressing clients'' specific concerns and skin conditions.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
Lead Front Desk Associate
Massage Envy Spa
10.2016 - 11.2017
- Managed 3 phone lines, proficiently handling reservations, cancellations, and modifications.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately filled out necessary paperwork and transferred data into the company’s computer system.
- Provided follow-up support by contacting past clients to encourage them to return for additional services.
Cashier/Crew Member
Jersey Mike's Subs (Los Gatos)
03.2016 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Prepared up to 4 different customer orders at once
Busser/Hostess
Crab & Cray Cajun Seafood & Bar
09.2015 - 03.2016
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Supported needs of 6- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Education
Associate of Arts - Liberal Arts
West Valley College
Saratoga, CA05.2017
Certificate - Business Leadership
West Valley College
Saratoga, CA05-2017
Microblading Certification Course -
Jovance Academy
Richmond, CA05.2017
Skin Academy -
Paul Mitchell The School
San Jose, CA12.2016
Skills
- Customer Service
- Staff training
- Spanish Language Fluence
- Verbal communication in person and over the phone
- Computer skills
- Caregiving
- Health and safety compliance
- Meal Preparation
- Housekeeping
Timeline
Process Server
Freelance
07.2024 - 08.2024
House Manager
Stay At Home Mom
07.2020 - Current
Lead Esthetician
Massage Envy Spa
11.2017 - 03.2020
Lead Front Desk Associate
Massage Envy Spa
10.2016 - 11.2017
Cashier/Crew Member
Jersey Mike's Subs (Los Gatos)
03.2016 - 10.2016
Busser/Hostess
Crab & Cray Cajun Seafood & Bar
09.2015 - 03.2016
Associate of Arts - Liberal Arts
West Valley College
Certificate - Business Leadership
West Valley College
Microblading Certification Course -
Jovance Academy
Skin Academy -
Paul Mitchell The School
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