Brianna Leandro
West Sacramento,California
Summary
Personable and reliable individual with a strong ability to efficiently manage time and handle sensitive information with utmost confidentiality, demonstrating a willingness to learn and possessing excellent communication skills, prepared to take on new challenges with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
House Manager
Stay At Home Mom
07.2020 - Current
- Administered daily caregiving tasks, maintaining a high standard of care and personal attention.
- Managed and executed daily housekeeping tasks, ensuring a clean and organized living environment.
- Executed the preparation and cooking of home-cooked meals.
- Managed care and appointments of 3 children under 5 years old
Process Server
Freelance
07.2024 - 08.2024
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts.
- Optimized route planning to maximize productivity while minimizing travel time between 6 service locations.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
Lead Esthetician
Massage Envy Spa
11.2017 - 03.2020
- Training and assisting with the hiring and onboarding of new estheticians at 2 locations
- Recommend and educate the client about skincare products and treatments helpful for their skin type
- Contributed to a positive workplace culture by fostering strong relationships with colleagues and clients alike.
- Developed treatment plans, addressing clients'' specific concerns and skin conditions.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
Lead Front Desk Associate
Massage Envy Spa
10.2016 - 11.2017
- Managed 3 phone lines, proficiently handling reservations, cancellations, and modifications.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately filled out necessary paperwork and transferred data into the company’s computer system.
- Provided follow-up support by contacting past clients to encourage them to return for additional services.
Cashier/Crew Member
Jersey Mike's Subs (Los Gatos)
03.2016 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Prepared up to 4 different customer orders at once
Busser/Hostess
Crab & Cray Cajun Seafood & Bar
09.2015 - 03.2016
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Supported needs of 6- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Education
Associate of Arts - Liberal Arts
West Valley College
Saratoga, CA05.2017
Certificate - Business Leadership
West Valley College
Saratoga, CA05-2017
Microblading Certification Course -
Jovance Academy
Richmond, CA05.2017
Skin Academy -
Paul Mitchell The School
San Jose, CA12.2016
Skills
- Customer Service
- Staff training
- Spanish Language Fluence
- Verbal communication in person and over the phone
- Computer skills
- Caregiving
- Health and safety compliance
- Meal Preparation
- Housekeeping
Timeline
Process Server
Freelance
07.2024 - 08.2024
House Manager
Stay At Home Mom
07.2020 - Current
Lead Esthetician
Massage Envy Spa
11.2017 - 03.2020
Lead Front Desk Associate
Massage Envy Spa
10.2016 - 11.2017
Cashier/Crew Member
Jersey Mike's Subs (Los Gatos)
03.2016 - 10.2016
Busser/Hostess
Crab & Cray Cajun Seafood & Bar
09.2015 - 03.2016
Associate of Arts - Liberal Arts
West Valley College
Certificate - Business Leadership
West Valley College
Microblading Certification Course -
Jovance Academy
Skin Academy -
Paul Mitchell The School
Similar Profiles
Darla WestDarla West
Stay at Home Mom at Stay At Home MomStay at Home Mom at Stay At Home Mom
Danielle FloresDanielle Flores
Homemaker at Stay At Home MomHomemaker at Stay At Home Mom
Heather BroadhurstHeather Broadhurst
Stay at Home Mom at Stay At Home MomStay at Home Mom at Stay At Home Mom