Provides strategic HR support and executed initiatives across all client groups.
Coaches managers on effective communication techniques, promoting greater transparency within the organization.
Oversees employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
Provides updates on HR policy changes to employees to satisfy compliance and state laws.
Manages conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.
Manages complex employee relations issues, resulting in a more engaged and harmonious work environment.
Facilitates talent planning and succession planning initiatives to ensure continuity of leadership within client groups.
Partners with Legal to ensure compliance with labor laws and regulations across all HR practices.
Champions change management initiatives during periods of organizational transformation, mitigating potential resistance from staff members.
Fosters cross-functional relationships with HR Centers of Expertise.
Conducts initial review for any promotions, salary changes and partners with the compensation department and provides recommendations.
Conducts workshops and trainings sessions to support development initiatives for assigned client groups.
HR Business Partner II
In-N-Out Burger
02.2018 - 01.2022
Provided Human Resources consultation and support to 40 store locations with a focus on performance, talent development and employee relations
Oversaw all employee relation issues, including conducting investigations, maintain accurate and complete documentation of employee counseling and investigation resolution
Partnered with management team on the development of corrective action and implementation of performance improvement plans
Served as a trusted advisor to identify and address business issues related to areas such as training, engagement, staffing, and retention
Created and facilitate training sessions for leaders on various HR topics such as performance management, harassment, critical conversations and unconscious bias
Provided HR guidance on key trends and metrics, including but not limited to store demographics and survey results
Directed the rollout/implementation of business and company-wide initiatives
Participated in assigned division's trainings and operational meetings.
HR Business Partner
First American
02.2017 - 02.2018
Provided HR partnership to execute on HR initiatives for assigned client groups
Acted as an advisor on HR issues to managers by applying HR best practices for performance management and mitigating potential risk
Collaborated with Centers of Excellence (Compensation, Talent Acquisition, Learning & Development) acting as a point of contact and liaison with clients to deliver full HR services
Provided guidance to client groups through developing partnerships that supported achieving business objectives
Assessed talent opportunities and performance gaps; participated in talent planning, talent reviews, talent development and succession planning.
Associate HR Generalist
First American
07.2016 - 02.2017
Counseled employees and provided support to managers concerning work related problems
Served as point of contact for employees and managers regarding HR related issues, policies, procedures and programs
Prepared employee separation documents and conducted exit interviews
Responded to UI wage claims and employment verifications
Prepared reports by collecting, analyzing and summarizing data trends
Assisted with audit and compliance needs.
Sr. Talent Acquisition Coordinator
First American
09.2015 - 07.2016
Assisted in facilitating the hiring process by interacting with HR staff, management, recruiters and internal and external applicants
Provided an exceptional candidate experience and ongoing support to Recruiters
Provided guidance to managers, employees and external candidates on the hiring process
Served as the liaison between First American and HireRight
Handled a high volume of phone and on-site interview scheduling requests
Talent acquisition data reporting
Effectively utilized applicant tracking system
Responded to HR related inquiries.
Talent Acquisition Coordinator
First American
07.2013 - 09.2015
Maintained an accurate candidate tracking system for a fast-paced and high volume work environment
Assisted new hires and managers with all Onboarding related tasks
Requisition and new hire reporting for various business units
Cultivated relationships with Hiring Managers, HR Managers and Business Partners at all levels.
HRMS Representative
First American
06.2012 - 07.2013
Primary channel for routine employee and manager inquiries regarding HR policies, processes and systems
Provided accurate, consistent and timely responses to inquiries via phone and email
Assisted with the Onboarding process of new hires
Assisted with user security issues for HRMS systems and basic system administration.