Brianna Gardner
Rancho Mission Viejo,CA
Overview
12
12
years of professional experience
Work History
Sr. HR Business Partner
First American
Santa Ana, CA
01.2022 - Current
- Provides strategic HR support and executed initiatives across all client groups.
- Coaches managers on effective communication techniques, promoting greater transparency within the organization.
- Oversees employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
- Provides updates on HR policy changes to employees to satisfy compliance and state laws.
- Manages conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.
- Manages complex employee relations issues, resulting in a more engaged and harmonious work environment.
- Facilitates talent planning and succession planning initiatives to ensure continuity of leadership within client groups.
- Partners with Legal to ensure compliance with labor laws and regulations across all HR practices.
- Champions change management initiatives during periods of organizational transformation, mitigating potential resistance from staff members.
- Fosters cross-functional relationships with HR Centers of Expertise.
- Conducts initial review for any promotions, salary changes and partners with the compensation department and provides recommendations.
- Conducts workshops and trainings sessions to support development initiatives for assigned client groups.
HR Business Partner II
In-N-Out Burger
Irvine, CA
02.2018 - 01.2022
- Provided Human Resources consultation and support to 40 store locations with a focus on performance, talent development and employee relations
- Oversaw all employee relation issues, including conducting investigations, maintain accurate and complete documentation of employee counseling and investigation resolution
- Partnered with management team on the development of corrective action and implementation of performance improvement plans
- Served as a trusted advisor to identify and address business issues related to areas such as training, engagement, staffing, and retention
- Created and facilitate training sessions for leaders on various HR topics such as performance management, harassment, critical conversations and unconscious bias
- Provided HR guidance on key trends and metrics, including but not limited to store demographics and survey results
- Directed the rollout/implementation of business and company-wide initiatives
- Participated in assigned division's trainings and operational meetings.
HR Business Partner
First American
Santa Ana, CA
02.2017 - 02.2018
- Provided HR partnership to execute on HR initiatives for assigned client groups
- Acted as an advisor on HR issues to managers by applying HR best practices for performance management and mitigating potential risk
- Collaborated with Centers of Excellence (Compensation, Talent Acquisition, Learning & Development) acting as a point of contact and liaison with clients to deliver full HR services
- Provided guidance to client groups through developing partnerships that supported achieving business objectives
- Assessed talent opportunities and performance gaps; participated in talent planning, talent reviews, talent development and succession planning.
Associate HR Generalist
First American
Santa Ana, CA
07.2016 - 02.2017
- Counseled employees and provided support to managers concerning work related problems
- Served as point of contact for employees and managers regarding HR related issues, policies, procedures and programs
- Prepared employee separation documents and conducted exit interviews
- Responded to UI wage claims and employment verifications
- Prepared reports by collecting, analyzing and summarizing data trends
- Assisted with audit and compliance needs.
Sr. Talent Acquisition Coordinator
First American
Santa Ana, CA
09.2015 - 07.2016
- Assisted in facilitating the hiring process by interacting with HR staff, management, recruiters and internal and external applicants
- Provided an exceptional candidate experience and ongoing support to Recruiters
- Provided guidance to managers, employees and external candidates on the hiring process
- Served as the liaison between First American and HireRight
- Handled a high volume of phone and on-site interview scheduling requests
- Talent acquisition data reporting
- Effectively utilized applicant tracking system
- Responded to HR related inquiries.
Talent Acquisition Coordinator
First American
Santa Ana, CA
07.2013 - 09.2015
- Maintained an accurate candidate tracking system for a fast-paced and high volume work environment
- Assisted new hires and managers with all Onboarding related tasks
- Requisition and new hire reporting for various business units
- Cultivated relationships with Hiring Managers, HR Managers and Business Partners at all levels.
HRMS Representative
First American
Santa Ana, CA
06.2012 - 07.2013
- Primary channel for routine employee and manager inquiries regarding HR policies, processes and systems
- Provided accurate, consistent and timely responses to inquiries via phone and email
- Assisted with the Onboarding process of new hires
- Assisted with user security issues for HRMS systems and basic system administration.
Education
Bachelor of Science - Business Management
California State University, San Marcos
San Marcos, CA06.2011
References
Excellent references upon request
Timeline
Sr. HR Business Partner
First American
01.2022 - Current
HR Business Partner II
In-N-Out Burger
02.2018 - 01.2022
HR Business Partner
First American
02.2017 - 02.2018
Associate HR Generalist
First American
07.2016 - 02.2017
Sr. Talent Acquisition Coordinator
First American
09.2015 - 07.2016
Talent Acquisition Coordinator
First American
07.2013 - 09.2015
HRMS Representative
First American
06.2012 - 07.2013
Bachelor of Science - Business Management
California State University, San Marcos