Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
15
15
years of professional experience
Work History
Medication Aide
Brookdale Assisted Living
05.2022 - Current
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
Verified the identity of the patient receiving medication prior to administration.
Reminded patients to take prescribed medications or nutritional supplements.
Monitored patient vital signs such as temperature, pulse rate and blood pressure.
Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Supported needs of 80 + residents under long-term care.
Site Supervisor
Educare/Rescare
10.2019 - 02.2022
Monitored and assisted with daily living activities, including bathing, grooming, and room care
Delivered personal care and support aligned with individual support plans
Assisted with living transitions, supporting independent and assisted living skills and overall community integration
Administered medications and set up reminders for clients in alignment with medication administration record
Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
Trained new team members on site policies and procedures.
Maintained records and logs of work performed and materials and equipment used.
Resolved issues among team 30 team members to keep employees on task.
Office Manager
Pope Logistics
02.2014 - 10.2019
Broker and answering drivers calls and booking loads and emailing paperwork and faxing paperwork also using Microsoft Office and PowerPoint and Word and using quick book.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Facilitated smooth transactions, maintaining accurate documentation for each shipment in compliance with industry regulations.
Entered shipping information into computer system and estimated freight and postal rates.
Utilized computer systems to manage cargo shipments and accurately track goods.
Streamlined dispatch operations by implementing new software tools to improve tracking and scheduling processes.
Handled incoming calls and emails from customers regarding issues with deliveries.
Answered 20+ incoming phone calls and responded to customer emails.
Identified and resolved discrepancies and errors in customer accounts.
SECRETARY
Jessica Cleaning Service
01.2011 - 02.2013
Answering telephone and scheduling appointments for houses to be cleaned calls lasted approximately 20 plus minutes per call.
Scheduled appointments and conducted follow-up calls to clients
Created and updated records and files to maintain document compliance
Responded to 15+ emails and other correspondence to facilitate communication and enhance business processes
Maintained electronic filing systems and categorized documents
Managed filing system, entered data and completed other clerical tasks.