Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Brianna Lige

Oakland,CA

Summary

Seasoned Program Manager with broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.

Overview

8
8
years of professional experience

Work History

Program Manager, Workplace (UCAN) - F&B

Netflix
12.2023 - Current
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.

UCAN Food and Beverage Program Specialist

Netflix
01.2021 - 12.2023
  • Work with design and construction to build out event and F&B standards for new builds in UCAN and LATAM.
  • Partner with global counterparts to up level the F&B program and event spaces.
  • Drive the team to enhance the day to day operations and efficient service changes that add value to the program.
  • Develop communication strategies that engage end-users, collect data and encourage the use of program resources.
  • Track and document performance issues related to vendor/operator services to ensure the experience is exceptional.
  • Manage and develop Food and Beverage coordinators.
  • Develop strategic framework and guidelines for the Food and Beverage org.
  • Create program alignment and standards within the UCAN region.
  • Review contracts, establish and track KPIs, and partner with internal teams to streamline reporting.
  • Liaison with vendor/operator management to ensure contractual fulfillment adherence.
  • Manage 55+ million dollar budget effectively.
  • Use employee mapping and data to identify and launch new services.
  • Manage event operations and food based pop ups, Planned, organized and executed up to 1000+ person events.

Food and Beverage Coordinator

Okta
01.2019 - 02.2020
  • Developed and implemented budgets effectively.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Curate innovative associate culinary experiences to enhance employee morale.
  • Designed verticals to effectively manage daily employee consumption limits.
  • Monthly Menu planning, Vendor Relationship, Work with the Facilities team on Food & event set-up needs.

Workplace Coordinator (Contract)

Okta
01.2018 - 01.2019
  • Maintain accurate inventory of equipment,
  • Manage F&B feedback tool,
  • Maintains in-depth knowledge of local health code and equipment on hand.
  • Follows safety and sanitation policies and procedures at all time.
  • Partner with the Corporate Events teams to ensure complex on-site events are supported and successful. High profile events include:
  • Company Meeting
  • New Hire Social (monthly)
  • New Hire Experience (quarterly)
  • ERG Tentpole Events
  • Site specific events
  • Assist with event requests and set ups in collaboration with event stakeholders.
  • Communicate and collaborate with all third party event agencies and vendors to produce a turn key experience while factoring in the daily building needs and functions.
  • Work cross-functionally with multiple teams including (but not limited to) Janitorial, Audio Visual, and Security to provide excellent service.
  • Promote diversity and inclusion efforts.
  • Assist in large team projects and lead small projects as needed within the overall workplace.

Facilities Coordinator (Contract)

Airbnb
06.2017 - 01.2018
  • Apart of opening team of new Airbnb campus in downtown San Francisco.
  • Updated and archived employee policy documents.
  • Managed group space inventory in Confluence.
  • Organized the re-launch of the employee dog and bike programs for global launch.
  • Maintained facility work orders and manage corporate facility related communications.

Sales Lead

Forever 21
10.2016 - 05.2017
  • Managed team of 25 sales associates.
  • Tracking sales, managing segments, coaching sales associates and reaching daily goals.
  • Collaborated with other leaders about new ways to inspire customer.
  • Greeted customers, encouraged staff and problem solve for any transactions/customers encounters while ensuring company standards were maintained.

Education

Bachelor of Arts - Communication

Arizona State University
Tempe, AZ
05.2017

Skills

  • Excellent verbal and written communication skills
  • Project Management
  • Vendor Management
  • Detail Oriented
  • Training and Development
  • Stakeholder Communications
  • Budgeting and Resource Management
  • Strategic Planning
  • Technical Skills: Microsoft Office Suite: Word, Excel, Powerpoint, Google Suite: Google Sheets, Google Docs, Service Now, JIRA, Confluence, Slack, Space IQ, Airtable, Sierraview, and Zendesk

Websites

Timeline

Program Manager, Workplace (UCAN) - F&B

Netflix
12.2023 - Current

UCAN Food and Beverage Program Specialist

Netflix
01.2021 - 12.2023

Food and Beverage Coordinator

Okta
01.2019 - 02.2020

Workplace Coordinator (Contract)

Okta
01.2018 - 01.2019

Facilities Coordinator (Contract)

Airbnb
06.2017 - 01.2018

Sales Lead

Forever 21
10.2016 - 05.2017

Bachelor of Arts - Communication

Arizona State University

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