Brianna Light

• Maintained clean and safe environment to promote patient safety and comfort.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Upheld infection control and prevention policies across different patient-facing areas.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Practice Manager:

• Managed and trained staff of ten employees after acquisition.
• Facilitated encounter reconciliations.
• Lead multiple interviews for hiring staff.
• Managed clinic metrics.
• Located process errors and facilitated additional training and/or resolutions.
• Led monthly staff meetings and biweekly one to one meetings with staff.
• Managed vendors, ordering, and suppliers.

Clinic Lead:

• Trained new staff, both front desk and medical staff.
• Facilitated clinic flow.
• Lead morning daily huddle of the schedule's anticipated needs.
• Created, maintained and organized staff schedule.

CMA:

• Sanitized, restocked and organized exam rooms in and medical equipment.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Monitored multiple testing equipment accuracy using quality controls.

• Assist in the care of patients suffering from MI, CVA, chest pain, suicidal ideation, abdominal pain, minor and major trauma, substance overdose, and orthopedic injury.
• Cross-trained in the Psychiatric Emergency Department.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs and offered qualified support.

• Assist in vital sign assessment, patient/room coordination for physicians, allergy testing administration, flu shot administration, respiratory testing, and Albuterol administration. Worked full shifts as routine allergy shot administrator during allergy clinic hours.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Collected and documented patient medical information such as blood pressure and weight.

• Assist in the care of patients suffering from MI, CVA, chest pain, suicidal ideation, abdominal pain, minor trauma, substance overdose, and orthopedic injury. Entering orders and messages into and retrieving information from all appropriate computer systems. Ordering unit supplies. Transcribing physician orders and notifying appropriate facilities.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs and offered qualified support.