Brianna Lindsey
Dalton,GA
Summary
Dynamic office assistant with a positive attitude and strong customer service skills, adept at data entry and document management at Q Cells. Proven ability to enhance operational efficiency and resolve customer issues effectively. Experienced in Excel and office administration, ensuring accuracy and compliance in all tasks.
Overview
10
10
years of professional experience
Work History
Office Assistant
Q Cells
02.2022 - 10.2025
- Greet customers or other personnel of the firm by phone, in person, or through electronic media, including email
- Assess the needs of customers and provide information concerning the services, procedures, and guidelines of the firm
- Handle requests and transactions, or direct the matter or person to the proper department
- Assist in resolving problems and complaint raised by unsatisfied customers
- Process applications or forms to ensure completeness and accuracy
- Compute and verify data, fees or payments
- Enter data and forward paperwork afterwards
- Use personal computer and a host of other office software applications, including word processing, email, and file management tools
- Prepare files and documents in MS-Word by using predefined templates or by creating them from the scratch
- Create and maintain files in Excel
- Made PowerPoint presentations and use databases or Access
- Operate office equipment like fax machines and printers
- Perform data gathering and research activities and provide reports or summaries of information collected
- Prepare or maintain reports of records and other statistical and quantitative data
- Responsible for opening or reviewing correspondence and determining proper action to be taken
- Responsible for departmental supplies and inventories, including tracking status and orders
- File documents; develop and modify filing practices – this includes the usage of electronic in addition to paper records
- Coordinate and organize department activities and functions like meetings; schedule, obtain use of rooms, and set up the rooms and equipment to be used.
Twisting Operator/creeler
Engineered Floors
10.2018 - 02.2022
- Operated twisting machinery to produce high-quality carpet yarns.
- Monitored production processes to ensure compliance with safety and quality standards.
- Trained new operators on equipment use and safety protocols.
- Conducted routine maintenance on twisting machines to minimize downtime.
Quality Control Inspector
ROPER CORP.
06.2015 - 10.2018
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Collaborated with production teams to address quality issues and implement corrective actions.
- Utilized inspection tools and equipment to assess product specifications and performance.
- Documented inspection results and maintained detailed records for traceability and accountability.
Education
Associate of Applied Science - Accounting And Finance
06-2022
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Office administration
- Excel spreadsheets
- Clerical support
- Document management
- Office supplies management
- Bookkeeping
- Human resource laws
- Human resources management (HRM)
Timeline
Office Assistant - Q Cells
02.2022 - 10.2025
Twisting Operator/creeler - Engineered Floors
10.2018 - 02.2022
Quality Control Inspector - ROPER CORP.
06.2015 - 10.2018
Georgia Northwestern Technical College - Associate of Applied Science, Accounting And Finance