Brianna Linscott
Auburn,ME
Summary
Licensed aesthetician accomplished in caring for diverse skincare needs with latest treatments. Continuously trains and studies trends to deliver best-in-class service to every individual. Brings high safety record and customer satisfaction marked by frequent referrals.
Overview
8
8
years of professional experience
Work History
Aesthetician
Self-employed
10.2020 - Current
- Enhanced clients satisfaction by providing personalized skincare treatments and recommendations.
- Increased client retention through exceptional customer service and follow-up communication.
- Continuously updated knowledge on the latest industry trends, products, and techniques to provide the highest quality services.
- Managed appointment scheduling, ensuring timely services while accommodating client needs.
- Educated clients on proper at-home skincare routines and product usage for optimal results.
- Assisted in marketing efforts by creating promotional materials and engaging with potential clients on social media platforms.
- Addressed client questions or concerns promptly, maintaining clear communication throughout their treatment journey.
- Guided clients through process, explaining what to expect and how to follow up to improve results.
- Performed consultations for patients before scheduling treatments.
Server
Gridiron
06.2019 - 09.2022
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Promoted a safe working environment by adhering to food safety standards and best practices.
Server
Buffalo Wild Wings
07.2016 - 04.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Science - Nursing
Central Maine Community College
Auburn, ME05.2024
Aesthetician Certificate -
Spa Tech Institute - Westbrook
Buxton, ME06.2020
High School Diploma -
Edward Little High School
Auburn, ME06.2014
Skills
- Aseptic Techniques
- Client Education
- Client Needs Assessment
- Retail Sales
- Time management expertise
- Customer service excellence
- Strong communication skills
- Client consultation abilities
- Team player attitude
- Professional demeanor
- Continuing education focus
- Sanitation and sterilization
- Relationship Building
- Records Management
- Guest Services Expertise
- Public Health Codes Knowledge
References
References available upon request.
Timeline
Aesthetician
Self-employed
10.2020 - Current
Server
Gridiron
06.2019 - 09.2022
Server
Buffalo Wild Wings
07.2016 - 04.2019
Associate of Science - Nursing
Central Maine Community College
Aesthetician Certificate -
Spa Tech Institute - Westbrook
High School Diploma -
Edward Little High School
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