Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Loffler

South Glens Falls,NY

Summary

Dynamic and results-driven sales associate with Tapestry, excelling in customer service and retail sales. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for building strong client relationships and consistently achieving sales targets while efficiently managing cash handling and POS operations.

Overview

7
7
years of professional experience

Work History

Coach Outlet Sales Associate

Tapestry
05.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Summer Camp Counselor

YMCA
06.2018 - 05.2020
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Implemented camp activities fostering physical, social, and emotional growth.

Education

Bachelor of Science - Education

The College of Saint Rose
Albany, NY
05-2023

Associate of Arts - Humanities And Social Sciences

Suny ADK
Queensbury, NY
12-2020

High School Diploma -

South Glens Falls Senior High
South Glens Falls, NY
06-2019

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Phone etiquette
  • POS system operations

Timeline

Coach Outlet Sales Associate

Tapestry
05.2021 - Current

Summer Camp Counselor

YMCA
06.2018 - 05.2020

Bachelor of Science - Education

The College of Saint Rose

Associate of Arts - Humanities And Social Sciences

Suny ADK

High School Diploma -

South Glens Falls Senior High

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Brianna Loffler