

In my role as a Tile Dispatcher, I possess strong multitasking and communication skills, which are essential for organizing and coordinating tile jobs for 35 groups. Effective communication is crucial in ensuring that the team remains on track and that their work is supervised. We are recognized for our problem-solving abilities, particularly when the schedule deviates from the plan. In such instances, we must promptly reassess and allocate a crew to address the job on the same day. My responsibilities include ensuring the satisfaction of the builders, maintaining a busy schedule for the crews, and recognizing and motivating them for their excellent work.
* Coordinated daily dispatching schedules for Tile service technicians across multiple job sites.
* Problem Solving Quickly address any logistical challenges, such as delays, stock shortages, or customer complaints, finding solutions to minimize disruption.
* Managed a large volume of phone calls while ensuring accuracy in data entry.
* Resolved customer complaints related to service issues or delays.
* Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
* Received and dispatched calls for emergency services.
* Multitasking
* Communication
* Customer service
* Team work
* Problem solving
* Decision-making
* Leader
* Computer friendly
* Dispatching procedures
* Adjusting routes