Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Brianna  Lopez

Brianna Lopez

Houston,TX

Summary

In my role as a Tile Dispatcher, I possess strong multitasking and communication skills, which are essential for organizing and coordinating tile jobs for 35 groups. Effective communication is crucial in ensuring that the team remains on track and that their work is supervised. We are recognized for our problem-solving abilities, particularly when the schedule deviates from the plan. In such instances, we must promptly reassess and allocate a crew to address the job on the same day. My responsibilities include ensuring the satisfaction of the builders, maintaining a busy schedule for the crews, and recognizing and motivating them for their excellent work.

Overview

2
2
years of professional experience

Work History

Tile Dispatcher

Flooring Services of Texas
08.2023 - Current

* Coordinated daily dispatching schedules for Tile service technicians across multiple job sites.

* Problem Solving Quickly address any logistical challenges, such as delays, stock shortages, or customer complaints, finding solutions to minimize disruption.

* Managed a large volume of phone calls while ensuring accuracy in data entry.

* Resolved customer complaints related to service issues or delays.

* Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.

* Received and dispatched calls for emergency services.

Education

High School Diploma -

Benjamin O Davis High School
12525 Ella Blvd Houston, TX 77067 United States
05.2023

Skills

    * Multitasking

    * Communication

    * Customer service

    * Team work

    * Problem solving

    * Decision-making

    * Leader

    * Computer friendly

    * Dispatching procedures

    * Adjusting routes

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Tile Dispatcher

Flooring Services of Texas
08.2023 - Current

High School Diploma -

Benjamin O Davis High School