BRIANNA LOUIS
Orlando,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Central Florida Functional Medicine
Oviedo, FL
11.2023 - 09.2024
- Communicated with pharmacies for prescription refills on behalf of the supervising physician.
- Supported administrative staff by processing payments.
- Handled general office duties to support administrative staff during peak hours.
- Verified appointment times with patients, preparing charts, pre-admission, and consent forms.
- Assisted physicians with patient care by taking vital signs and patient histories, and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Assistant Teacher
Big Blue Marble Academy
12.2022 - 10.2023
- Participated in workshops, trainings and conferences to improve educational skills.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Remained calm and patient in student interactions to support individual growth and development.
- Observed student performance and analyzed individual records to assess progress.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Created calm and disciplined classroom environment to improve student focus.
- Worked with students to reinforce learning of material or skill introduced by teacher.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Maintained safe, educational environment for students during learning and free play time.
- Supervised small group activities.
Seasonal Front Desk Receptionist
Massage Envy
07.2022 - 08.2022
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and promptly ensured all guests were attended to.
- Processed payments from customers using various payment methods, including credit cards, checks, and money orders.
- Greeted visitors to provide information and direct them to appropriate personnel.
- Explained policies and procedures to visitors.
Seasonal Sales Associate
Rue 21
05.2021 - 06.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories regularly to track stock levels.
- Handled customer complaints professionally.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FL05-2026
Associate of Arts -
Valencia College
Orlando, FL12-2024
High School Diploma -
University High School
Orlando, FL05-2022
Skills
- Patient Scheduling
- Payment Collection
- Customer Service
- Phone Etiquette
- Teamwork and Collaboration
- Customer Engagement
- Positive and professional
- Verbal and written communication
- Problem-solving skills
- Time Management
Certification
- CPR, Basic First Aid & AED
- Fire Safety
- Bloodborne Pathogens
- Microsoft certified
Timeline
Medical Assistant
Central Florida Functional Medicine
11.2023 - 09.2024
Assistant Teacher
Big Blue Marble Academy
12.2022 - 10.2023
Seasonal Front Desk Receptionist
Massage Envy
07.2022 - 08.2022
Seasonal Sales Associate
Rue 21
05.2021 - 06.2021
- CPR, Basic First Aid & AED
- Fire Safety
- Bloodborne Pathogens
- Microsoft certified
Bachelor of Science - Kinesiology
University of Central Florida
Associate of Arts -
Valencia College
High School Diploma -
University High School
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