Brianna Madrid

• Maintained current and accurate medical records for patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Managed multi-line phone system and pleasantly greeted clients.
• Assisted Doctor in room, creating and presenting estimates and then developing a treatment plan for Techs.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Placed new orders, managed inventory and restocked prescription diets.
• Followed established procedures for filling prescriptions.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Performed Vet Assistant duties when needed.
• Answered owner animal health questions and advised on best care practices.
• Maintained office and waiting room, keeping common areas clean and tidy.

Organize fun and educational games, read storybooks and play outdoors.
Assist with parent’s requests to specific guidelines while caring for a child.