Brianna Malone

Work History

Hanlees Hilltop Car Dealership

01.2023 - 08.2023

Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
Answered multiple phone lines to take orders, give information and confirm appointments.
Worked directly with service department to process work orders and payment
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Assisted customers with returns, refunds and resolving transaction issues.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Raley's Supermarket

08.2022 - 01.2023

Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Made food according to standard recipes with requested changes for customer satisfaction.
Offered product samples to customers, generating additional sales through taste-testing.

Food Max

01.2021 - 01.2022

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Worked closely with shift manager to solve problems and handle customer concerns.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Answered questions about store policies and addressed customer concerns.

Safeway

11.2020 - 01.2021

Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Returned unwanted items to correct store locations and restocked shelves.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Monitored safety and security concerns and reported to leadership for resolution.

Outback Steakhouse

01.2022 - 06.2022

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Informed servers of newly seated parties for speedy service.
Collected information from arriving customers to seat groups or place them on waitlist.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Hanlees Hilltop Car Dealership

01.2023 - 08.2023

Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
Answered multiple phone lines to take orders, give information and confirm appointments.
Worked directly with service department to process work orders and payment
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Assisted customers with returns, refunds and resolving transaction issues.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.