BRIANNA MARTE

• Access Control & Logistics: Managed entry and exit protocols for Eastgate facility, including the verification and issuance of gate passes for commercial truck drivers.

• Surveillance & Monitoring: Maintained continuous site safety by monitoring high-definition camera feeds and overseeing parking lot activity from the base station.

• Site Coordination: Streamlined delivery logistics by controlling gate access for clients and coordinating secure truck arrivals and departures.

Patrol & Surveillance: Conducted systematic hourly rounds to monitor all areas of the property and ensure a secure environment.

• Access Control & Concierge: Managed the main entrance by greeting guests and monitoring all incoming and outgoing traffic to maintain site integrity.

• Policy Enforcement: Ensured all guests and visitors adhered to facility rules and safety protocols to maintain a professional atmosphere.

• Situational Awareness: Maintained a high level of alertness at all times to identify and address potential security risks or safety hazards.

• Recruited, identified, and developed [Type] professionals, as well as implementing training and development programs to meet retention goals.
• Entered interactions, payments, and personal information into customer accounts.
• Called them about they passed due amounts.

• Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
• Replenished supplies behind the counter, at tables, and in customer stations to keep the team productive and customers happy.
• Checked orders for accuracy and delivered food to dine-in, carry-out, and curbside customers.
• Kept track of customer orders and alerted the kitchen staff to any special requests.

• Checked customer prices and processed sales by scanning barcodes.
• Assisted customers by answering questions and fulfilling requests by [Action].
• Wrapped and bagged items for customers to protect them from damage and make them easier to transport.