Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Martin

Dillsburg,Pa

Summary

Organized and dependable candidate with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Private Nanny

Private Employers (R.Naugle and D.LeCrone)
06.2020 - 09.2021
  • Established lasting, professional connections with families by encouraging open communication regarding children's needs and providing feedback.
  • Prepared healthy, age-appropriate snacks and meals.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Enhanced children's emotional well-being by providing consistent and nurturing care.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.

Sales Associate

Justice Tween Brands
08.2018 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.

Shift Supervisor

Sheetz
02.2012 - 03.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the store and kitchen consistently met or exceeded expectations.
  • Managed inventory, completed regular counts, and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Collaborated with other leaders to direct workflow and support operations.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Education

High School Diploma -

York County High School Via Dover High School
York, Pa

Harrisburg Area Community College (York Campus)
Harrisburg, PA

Skills

Positive Customer Service-Oriented Attitude

Organizational and Multitasking Skills

Strong verbal and written communication

Time and Schedule Management

Staff Training and Development

Inventory Counts and Recording

Creative and Efficient Problem-Solving

Accurate and Efficient Cash handling

Timeline

Private Nanny

Private Employers (R.Naugle and D.LeCrone)
06.2020 - 09.2021

Sales Associate

Justice Tween Brands
08.2018 - 08.2020

Shift Supervisor

Sheetz
02.2012 - 03.2017

High School Diploma -

York County High School Via Dover High School

Harrisburg Area Community College (York Campus)
Brianna Martin